Hotel

Embassy Suites La Quinta Hotel and Spa

La Quinta 3.5

Overview

One of the most modern all-suite properties in La Quinta. This is the supreme spot for families or couples wanting to experience a taste of the desert. The spacious accommodations give you a sense of being in a home away from home.

Added value
  • Complimentary cooked to order breakfast daily.
  • Complimentary evening reception.
Resort Fees: Waived for WestJet Vacations guests.

Check in

4 p.m.

Check out

11 a.m.

Rooms

146

Rooms

2 Room Suite
  • 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
  • Mountain or Garden Views
  • No more than 4 guests in the room
2 Room Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • TV
  • Complimentary Toiletries
  • Black out curtains

Amenities


Location

Address
50-777 Santa Rosa Plaza, La Quinta, California, 92253, United States of America
38 km from PSP airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 2 out of 5

Not up to Hilton standards. So disappointing , lacks customer service

Austin R (Wilmslow, United Kingdom) on Apr 01, 2024

Most disappointing. Our final hotel out of 15 hotels as we went round the world over 4 months. We were here to enjoy the Indian wells tennis before finally heading home. We had stayed in numerous Hilton hotels along the way as we are platinum members. The hotel in La Quinta is well positioned and parts recently refurbished. My issues lay with the reception staff and front of house supervisor in particular. Absolutely no warmth, welcome, appreciation or customer service. The Front of house supervisor - who we understood to be new- was very defensive when we raised a potential query with our account which we simply did not understand. Whilst we had a maintenance man help with our bags on arrival, there was no one available on departure and no apology from her. We had a lot of bags! No welcome or pleasantries from the staff. The bar was closed by 9pm , not much use when arrival back from tennis was often after 10pm. No room service … only a corner stand offering cookies and soft drinks etc. Dominos round the corner did a roaring trade. This place could do so much better in such an affluent area. The front of house supervisor needs some training in Hilton ways and customer service which in fairness is usually fantastic in the States. Not on this occasion. A Most disappointing end to some truly wonderful hotel stays …. But then there had to be one!

TripAdvisor users rated this property 3 out of 5

Yech

SR22 (Seattle, WA) on Mar 27, 2024

Housekeeping very spotty, and communication with the front desk was poor. I asked in my reservation for 2 washcloths per day. Only one was provided. I was told housekeeping came daily, but they skipped our room. At 5 pm, I requested, and they brought, extra washcloths. The next day, housekeeping came and took the dirty washcloths but did not replace them. Really?! Breakfast was gross - no one to clean and bus tables, serving utensils sliding into food. Fresh fruit covered with preservative goop. Air filter in our room was filthy. I won’t stay here again.

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