La Quinta Resort & Club, A Waldorf Astoria Resort

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 2502 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    La Quinta Resort Rocks!!

    Reviewed by cindyobennett(San Diego, California) on Mar 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    As usual this facility exceeds expectations in ambience, customer service & amazing TENNIS ~ hats off to awesome director Kevin who navigates this ultra busy resort/tournament time with grace. We had another great experience even on the wake of the Covid situation. Thank goodness we made it there before all of this hit! See you next year if not sooner desert friends;)

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Service

    Service-1

    What a waste of a LOT of money

    Reviewed by Kevintari(Los Angeles) on Mar 25, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I spent two days at the property, in a room that cost nearly $900/night. First, they don't tell you that the rooms are individually owned, like Airbnb or VRBO. Mine was shabby and looked like it hadn't been updated since the 90s. It was big, but not at all nice with dirty grout, old decor and toiletries that literally looked like they were out of a Motel 6. There was no level of service to speak of and housekeeping didn't make it to the room until after 4pm. For this money, I could have been treated like royalty at any other luxury hotel and stayed in a beautiful room. To date, neither manager at the property was able to help in any material way, I basically just threw $2,000 of hard-earned money in the garbage. I'd avoid this property at all costs, your cash is better spent at one of the Marriott properties (or any other one for that matter) nearby. Never again.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Rooms

    Rooms-1

    Service

    Service-2

    Disappointing

    Reviewed by veronicacI2795YS() on Mar 24, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Beautiful grounds and friendly enough staff, but start to finish this was not a luxury experience and certainly not worth the price. The long list of reasons why includes a dirty room, stained towel, stained pillow case, moldy fruit served to me for breakfast, seeming lack of training of the staff (especially the valets - though they were very nice, particularly Paul), lack of poolside service, turndown service by request only (except we were never told you had to request it), on and on. It’s worth mentioning the managers were quick to discount our stay as a result, but even at half the price we weren’t satisfied. We ended up leaving and checking into a property nearby that was 1/4 of the price and much better.

    My Happy Place!

    Reviewed by Stacy B() on Mar 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    La Quinta Resort - so gorgeous and as always amazing service! We have been fortunate to be able to make our annual trip to the desert each year and the La Quinta resort never disappoints. A huge shout out to Kevin - the director of tennis at the resort. His hospitality and service go beyond compare. In such a busy facility - he is always available to help. The grounds are stunning and the restaurants and the rest of the hotel staff are gracious - as always! Tennis player and considering a trip to La Quinta? The La Quinta Resort is the definitive place to stay!

    Top Notch Tennis - and More!

    Reviewed by TennisTrio() on Mar 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The La Quinta Resort continues to be one of our family's FAVORITE destinations - multiple times a year for more than TWENTY years! Incomparable setting, charm and beauty. Tennis Director, Kevin Connolly, and his staff always "go the extra mile" to accommodate and make you feel welcome! We had so much fun this last visit that we extended our stay! Thank you, team La Quinta! The resort restaurants on property are also wonderful - and although there is no need to venture "off property" to find excellent cuisine, there are many great restaurants just minutes away. Booking our next visit right now!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5