VH Gran Ventana Beach Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 6539 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Awesome resort!

    Reviewed by Mflynn2124(St. John's, Canada) on Sep 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My girlfriend and I visited VH Gran Ventana from July 23 - August 6 and wow what an amazing stay! The resort was always clean and featured all the amenities we needed for our trip. The resort had a large buffet and 3 a la carte restaurants, each of which could be visited once a week. All the food at these restaurants including the buffet was great and the buffet featured a wide variety of choices. What really made the trip though was the staff! Everyone we talked too was extremely friendly and accommodating. And the entertainment team made everyday just that much better. Special shout outs to Lolita for attempting to teach me how to dance and Rayson for just being awesome! Overall it was a great stay and would definitely recommend!

    Always amazing

    Reviewed by Lexi G() on Sep 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have just returned from Gran Ventana for my 12th time and as always, everyone there made my stay wonderful. For those who have never been to Gran Ventana or Puerto Plata, the location is great if you love to be right at the beach and like to go into the city sometimes to explore. All of the employees and vendors on the beach are very friendly and they are the main reason that I keep returning year after year. Be sure to look for Felix Martinez in the buffet. He is great, along with all of the others! The resort is very clean, comfortable, and the food is great. This visit was different because there were very little tourists, not just in this hotel but all of Puerto Plata. Despite the lack of the people, the hotel incorporated special arrangements to create an intimate environment for the staff and guests. There has been a lot of bad press about Dominican lately, but don't let that stop you from visiting this beautiful country. I have never felt unsafe anywhere I've been in Dominican and I will continue to visit. This resort will not disappoint! Arrive as guests and return as family :)

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Mom and daughter vacation ??

    Reviewed by kreem117(Brooklyn, New York) on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I took my mom here for 5 days. She had such a great time. She appreciated the hospitality. We met a young lady named Rosa. She works at the Beach Club breakfast area. She was so pleasant and very attentive. She made our stay very enjoyable. We are already planning another stay. Thanks a lot for making our vacation memorable.

    Nice Resort for the Money

    Reviewed by Q9737ZFmikem() on Sep 09, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The resort was very clean and the staff is very helpful. I stayed during with my family during Labor Day Weekend and we enjoyed the beach and the pools. There are a few options for dining and the food was very good. The only negative is that sometimes you might have to wait and hour or more between meals. They should have some sort of snack bar open in between meal times as most resorts do.

    Wonderful Time

    Reviewed by ceaira(Stoney Creek) on Sep 07, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I stayed at the Gran Ventana August 23-30th. This was my 4th visit to this resort. I brought my 2 granddaughters along with my 85 year old mother. The resort is well maintained. Our room was very nice and kept clean during our stay. Staff is extremely helpful and cheerful. Beach is very nice and well kept. We paid for the Premimum Service so it was nice to have our own area on the beach. The only downside is the vendors constantly approaching. You just have to say no firmly, My only complaint would be that the main pool needs to be replaced. The cement is crumbling in places. My granddaughter cut her foot in the pool. Entertainment staff extremely friendly and hard working. I would definitely return to this resort knowing that the pool is fixed.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Service

    Service-5