Casa Velas Puerto Vallarta reviews
2265 TripAdvisor reviews
Beautiful and lovely hotel
Rebecca P on Mar 22, 2024
We loved our trip to Casa Velas! All the staff was so friendly and accommodating. Food was delicious. Room was spacious and loved having our own small pool. Great place for couples to go to. Easy to get downtown and to the other hotel that has a beautiful beach front. Shout out to Armando, our bell boy, who went above and beyond for us. We greatly appreciate him and everyone else who made our trip amazing!!
Casa Velas
lisakolendich (Vista, California) on Mar 21, 2024
Great bartenders at the pool! Ramon,Juan,Ulises & Sergio! Definitely will be back! Always a great time here. Love all the new added entertainment at breakfast & dinner. Food is always good! Love,love,love the Beach Club ….. the service is amazing as well as Sunset dinner views! Benny is the Best - but everyone there is amazing!
Best Vacation in PVR
Risa M on Mar 20, 2024
This is a beautiful boutique hotel. The staff from the front desk to the wait staff are all to many to mention. Service wonderful. The pool staff Ulysses and Roman keep you well hydrated all day long, bringing you food and drinks with such a happy smile.
Casa Velas lives up to its stellar reputation!
edl617 (Camas, Washington) on Mar 17, 2024
We recently stayed at Casa Velas and would highly recommend the property (stayed 3/13 - 3/16). Casa Velas delivers an intimate feel with everything you need to enjoy a quiet and high level experience. The food and drinks are delicious with either Emilio’s or the pool being options (other than room service. Mid to high tier spirits are another great feature not found in lower tier all-inclusive properties. The real heart of Casa Velas are the people. My wife and I could not have been happier with the fantastic people that make the stay a true pleasure. In all facets of our stay the people were the highlight. Reception, Spa, Emilio’s and the pool all had warm smiles and genuine interest in ensuring our stay was above expectations! To Ramon, Ulises and Juan, massive thanks for making our time at the pool feel like familia. These guys were always smiling, making fantastic recommendations and never let your cup run dry. Literally the best service my wife and I have had, perhaps ever, from the entire pool team. Ramon, Juan and Ulises truly made our stay exceptional! Tau Beach club is also a great perk to explore if you want a different vibe than the pool on site. It is a quick drive and Edie was always ready to get you where you needed to be (Edie is another great addition to the staff! We dined at the beach club for a beautiful sunset meal and were fortunate to have Chef Diego Guerrero Lopez of Makal (located in old town across from Muertos Brewing) leading the dinner service. Amazing food over a multi-course meal (Highly recommend Makal as well). Alejandro (Erik) was a fantastic server who ensured our time at Tau was a great one! The rooms were clean and our suite was spacious. The plunge pool was a nice touch although we didn’t use it much given the cooler temps this time of year. Overall Casa Velas provided an exceptional and intimate experience. The people, the property and Puerto Vallarta herself were the perfect retreat for a short holiday. We look forward to staying again in the future! Thank you Casa Velas!
A beautiful, peaceful gem, ideal for couples.
Flyer75442 (Thornhill, Canada) on Mar 16, 2024
This resort is beautiful . The accommodations are pristine and the housekeeping is immaculate. The service is impeccable : every single staff person, whether the people at the front desk, concierge, servers, pool staff , housekeeping- was attentive, responsive, courteous, intelligent and genuinely friendly. Swimming is my main form of exercise and the pool was very large, and because this hotel is adult only, the atmosphere was peaceful and the pool uncrowded: it was my dream swimming pool. My husband and I met many lovely guests while we were there for 8 days and enjoyed our conversations. I attribute this in part to the boutique style of the hotel and the civilized dining style: all inclusive a la carte. My only criticism is that the food could be improved in terms of variety and quality: more inventive meal salads and fresh seafood would be great.I have no doubt that they will take this feedback seriously because the way this hotel is managed is fabulous. I recommend this resort very highly. You are well taken care of here.