Crown Paradise Golden Puerto Vallarta

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4410 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Overall was nice

    Reviewed by crystalbR4538YY(Houston, Texas) on Nov 24, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I want to start saying that all the staff we encountered were very nice, and helpful, specially Daniel at the breakfast buffet, Tony at the bar, Hector the bellboy. We are a family of 2 adults, 2 kids and stayed 5 nights, my kids enjoyed the kids pool/play area, which has plenty of water slides, a cool ship, and the water is not high, only complaint there would be the water is usually cold. They always have someone monitoring the entrance for the kids that stay unaccompanied, and an area out of the water with supervised activities. The night shows were in their majority great,they'reall great dancers. Didn't care much for the fantasy show, but the magic, and urban shows were our favorite they really bring it to the next level. As far as food goes, breakfast was good, but lunch and dinner were allright at the buffet. I tried reserving at one of the specialty restaurants, but when I called Saturday, was told they were all booked till Tuesday when we were already leaving, so didn't get to try those out. The beach itself was nice, lot of waves, so everyday was a red flag, but that didn't keep us out, there was no sargasum. I will probably return.

    Service

    Reviewed by My_LovelyBrat() on Nov 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Sincerely this hotel is not new. It is antiquated in many aspects. Buffet needs a lot more people helping out because getting breakfast is honestly a hassle takes a good amount of time. Nonetheless the one server that helped us at the pool was beyond magnificent! Her name is Maria from the Golden tower and I’m writing this to rave about her. She is kind, courteous, friendly, and accommodating. Checking in on us and the people around us. Was always kind, and could of not been happier that she helped us while we were there, THANK YOU MARIA! If you stay here ask for her. Other servers you hardly see, or they are busy doing something else.

    Great experience

    Reviewed by Leslye E(Guadalajara, Mexico) on Nov 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our first time staying at this hotel and from start to finish the customer service was amazing!!!! The drinks, food, people, rooms, view, everything. We are definitely planning on returning, either alone or with family.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great Adult Resort to stay at!

    Reviewed by spaceneil(Reno, Nevada) on Nov 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have been coming to this resort for at least 10 years! The resort has done some remodeling which is great. The staff is very friendly. We also enjoy the food. Some of the best. There are fun activities to participate in. We are coming again in February 2021 with 10 other couples. We always have fun!

    Nice beachside resort

    Reviewed by anitahS7203IY(Spokane, Washington) on Nov 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Nice all inclusive resort. We had an oceanview room. The balcony is very nice. Was very relaxing sitting on the balcony in the morning with a cup of coffee that was delivered through room service. They do have a small charge for room service. The beach bar was a great place to enjoy the sunset. Really enjoyed the rooftop infinity pool with swim up bar. Is located close to the marina. You also get access to the restaurants and bars to the sister property next door, the Crown Paradise Club Resort, that is good for families with children. Is about a 10 minute taxi ride to the downtown/Malecon area. Room was nice. You do have to put your room key in the slot next to the door for power and air conditioning. Would definately stay there again.