Hyatt Ziva Puerto Vallarta

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 10730 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Staci

    Reviewed by 131stacij() on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The entertainment team was Awesome! The food was fantastic and the spa was amazing. We truly enjoyed our trip here and look forward to coming back. A big shout out to Andres, marilu, Daniel boy,Alex a

    Fabulous!

    Reviewed by Patti91101(San Francisco, California) on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had another great stay at Ziva Puerto Vallarta! The food is excellent, the staff amazing and the resort is great. The PV sunsets are incredible and the location of the resort is superb. Private beach and beautiful views. We wanted for nothing. The staff was so kind and helpful. I especially want to thank Armando and Glenda in F&B - they are outstanding and so helpful. Nalelly, Alejandoro and Manual made sure our stay was perfect. We had fantastic massages at the beautiful spa by Amalia and Lilliana. So many great staff: at Blaze, Alex, Edwin, Henrique, Antonio, Dave and Juan. At Melanzane, Froy, Assual and Abraham. So many great staff, cannot mention them all. A special thank you to Marilu with the entertainment team always looking out for us. We have been to many of the Hyatt Ziva and Zilaras and PV does not disappoint! We cannot wait to return.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Lovely Resort

    Reviewed by Appleboughs(British Columbia) on Dec 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    A small enough resort to feel intimate and secluded, yet big enough to have all the amenities you need for a great vacation. I loved the Italian and Asian restaurants; the buffet offered varied and delicious foods (and ice cream was always available.) The Sunset Bar was being renovated while we were there (the only negative, because it's nice to have a pre-dinner drink in an elegant bar when you're dressed up for dinner....) The Palm Pool always had lounge chairs in the shade and was very quiet - perfect for me! Poolside service was always excellent. Bring your own reading material. Many resorts have a trading library - none here. I loved the fact that you don't have to wear a bracelet or use a towel card. Just help yourself to as many towels as you need and put them in the laundry cart at the end of the day. Lovely clean beach and an ocean that's fun to frolic in - fairly big waves, though. The surf really booms at night. Fabulous sunsets at the end of hot and humid days. This resort is very close to the Romantic Zone and the Malecon - just a short cab ride away or you can take the bus from the highway just outside the resort. Everyone who works at this resort is unfailingly - and genuinely - courteous, friendly, and helpful.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Mhm

    Reviewed by madsen562019(Gilbert, Arizona) on Dec 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very pleased indeed. I loved everything and the friendly staff too! I am from Arizona and the weather and water was perfect, even in early December! It was Incredible. We also took an excursion from the resort and that was the highlight for me.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-3

    Macho Man

    Reviewed by ixnayevinkay() on Dec 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wonderful time staying here. The staff was always helpful and friendly. The food and drink was plentiful and the games and shows were all entertaining. We highly recommend Ziva Hyatt Puerto Vallarta. Big props to our guy, Daniel, on the entertainment team!!