Active Advisories
Please note the following renovation schedule for Hyatt Ziva Puerto Vallarta for 2024 and 2025:
April 15 - September 14, 2024: New Asian restaurant, Tequila Bar will be closed and in its place, Tamari will be created. Located in the central building, construction will not impact guests as working hours will be only at night. Asian cuisine will still be served at Pureza during this time.
May 06, 2024 – January 06, 2025: North Tower room upgrades will be taking place. Some dust and noise are to be expected from 10AM-6PM. This is the second phase of renovation for the north wing main tower.
June 03-September 10, 2024: The Pool Bar at the main pool will be upgraded and some dust and noise should be expected during the day. A provisional portable bar will be set in the pool area and 4 other pools will be open.
July 01 – October 16, 2024: Kid’s Club will be closed. Guests will not be affected. All kids’ activities will take place outside by the pool and terrace at Melanzanne.
July 01-November 11,2024: Front Desk and lobby area will be renovated; the work will be done at night. There will be a temporary check-in desk located in the front lobby during this time.
August 05- Nov 29, 2024: Repair roof structure of walkways. Please note there are two walkways to connect to the main building, only one walkway will be closed, and guests will not be affected.
September 17, 2024- February 28, 2025: New Italian restaurant concept at Melanzanne. The service will be offered at the Pureza Restaurant once the Tamari Restaurant is complete.
Please note these plans are subject to change, and the dedicated hotel crew is working diligently to minimize disruptions throughout the renovation period.
Overview
Hyatt Ziva Puerto Vallarta creates the perfect backdrop for guests seeking a romantic getaway, a family reconnection, or a special celebration. Stroll along the most secluded beach in Puerto Vallarta, dine on exquisite cuisine, or relax in the world-class spa. Whatever you choose, enjoy spectacular ocean views from every vantage point.
Check in
3 p.m.
Check out
12 p.m.
Rooms
335
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with shower only
- Lit make-up mirror
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with shower only
- Lit make-up mirror
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with shower only
- Lit make-up mirror
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Lit make-up mirror
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV
- 1 king bed
- Ocean view
- No more than 3 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Bathroom with shower only
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 5 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- Bathroom with shower only
- Lit make-up mirror
- Smoke-free
- Hyatt Club amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Ocean view
- No more than 5 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 5 adults
- Maximum 4 children
- No more than 5 guests in the room
- Bathroom with shower only
- Lit make-up mirror
- Smoke-free
- Hyatt Club amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 4 adults
- No more than 4 guests in the room
- Lit make-up mirror
- Smoke-free
- Club Hyatt amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Rollaway bed (on request)
- Turndown service
- TV
Amenities
Fitness centre
Pool bar
Lobby seating area
Resort entrance
Ziva Club lobby
Lobby ocean view
Beach wedding reception
Evening resort view
Beach wedding
North pool
Resort aerial view
Adult only infinity pool
Lobby
Beach
Main pool jacuzzi
Melanzane Restaurant
Casa Grande Restaurant
Activity pool
Blaze Restaurant
Pool
Aerial
Location
Reviews
Fabulous Presidential Suite!!
i_therefore_conclude (Orange County, California) on Apr 08, 2024
We lost all of our dang minds when we checked in at the Club tower and discovered that we were upgraded to the Penthouse Presidential Suite: a 2 story corner suite on the top floor that has a living area, dining table for 8, a huge master’s bedroom on the 2nd floor with whirlpool tub, a separate sitting area with a pull-out couch and, drum roll….. its own private pool!! Happy birthday to me! Hyatt Ziva PV showed our whole family a really fantastic time. We rented beach cabanas ($99/day), enjoyed the adult-only pool, loved the privacy of the beach, danced at the bar, watched the gorgeous sunset from our room pool, indulged in spa services, chugged-a-lug top shelf alcohol, filled our room with snacks and drinks, basked in the 5 star service of the bartenders, club lounge servers and buffet staff. We were fine staying in the hotel vs going to Malecón day or night. Beatriz Ulloa was an angel prior to my arrival (she patiently answered my emails) and she, together with Jorge Chavez, checked in with us daily to make sure we are well taken care of. We made sure to make our restaurant reservations as soon as we checked in and we never had any problems finding a table good for 8 people. There were restaurants that noticeably had a shortage of servers, especially in the Mexican restaurant, but Martin impressively served with a smile all throughout. I treated myself to the spa’s massage and body scrub. The hydrotherapy ‘ceremony’ before the actual service was already fantastic and Miguel’s relaxing massage was top notch. The facilities are very clean and the views are just 100% gorgeous! The only wrinkle on this trip was Azael at the coffee shop who showed customer service isn’t his greatest strength as we ordered pastries and coffee. Was he already having a bad day before we walked in? Did he find it necessary to be rude to us because he had to make 4 affogatos and 4 lattes? He made the situation from bad to worse when he lied about his name (he said his name is Aster and that he doesn’t understand English) AND removed his nametag behind the muffin display case right before our very eyes!! **We had a conversation with GM Jorge Luis Ayala who apologized and assured us that he will look into the video** Muchas gracias to Hyatt Ziva PV for a great birthday week! We highly recommend this resort and look forward to returning. For vids&pix on IG: @i_therefore_conclude
My 9 year old daughter's review. The whole family had a great time!
Michael G on Apr 05, 2024
?????????? EVERYTHING WAS SO COOL AND BEAUTIFUL??????!!! The employees were very nice and helpful and friendly!I love the idea that it is an all inclusive hotel!the pool????and beach?? were great! Highly recommend for families with kids??????????????????????! Food??was great too and I loved that at each restaurant??it was a different experience!But my favorite ?? was definitely the buffet??.Plus, you can always use American dollars ?? for tips.We found a lizard ?? in our room but it was very cute ??! We think ?? it’s a great ?? place to be and we hope you Enjoy ?????it and have a fantastic time!
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