Plaza Pelicanos Club Beach Resort

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 2883 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Review of the coffee shop

    Reviewed by federicor171() on Aug 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Carolina is amazing and takes care of the people. She creates a great ambient. You can get American coffee or espresso. Also you can get many many many pastries. Last, you can get jello or other sweet desserts.

    Amazing!!!!!

    Reviewed by 321romeoh() on Jul 31, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very nice hotel. Beautiful pool with view of the beach. Really friendly staff. Lupillo, Raul, and Geovanni were the pool staff that invited us to play ping pong and blackjack. Honestly made the trip eventful and relaxing. Would recommend to anyone looking for a beach getaway

    Very good vacations

    Reviewed by margaritamR9485MS() on Jul 06, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    All the employees were nice. Very good activities. Julia and Luis were very good servers at the buffet they had excellent customer service skills. Lupillo Bo, Saul were very entertaining. Best bartender had to be cresencio and Saul. Very attentive.

    Wonderful, appreciative staff!

    Reviewed by retirednavalofficer(Juneau, Alaska) on Jul 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I just wanted to share what a wonderful time my girlfriend and I had at the Pelicanos Club beach resort. We were originally supposed to stay at the Pelicanos Grand, but it was still closed due to renovations. We were disappointed at first, but the Pelicanos club beach resort made up for our disappointment. Our room was on the ground floor with direct access to the pool. The pool staff was very attentive making sure we always had something to drink or eat at pool side. The room wasn't luxurious, but it was very clean when we first arrived and the maid always cleaned it meticulously. The food was outstanding! They only had one restaurant open which was normally their buffet restaurant. Due to Covid 19 they didn't have any buffets so everything was a la carte. We were never disappointed with any of our meals. They all were very good and beautifully presented. The wait staff in the restaurant was always very attentive. You could tell they really appreciated that we were there and the excellent service confirmed that. The desserts were super, especially the chocolate cake. If it was on the menu, we always ordered the chocolate cake. We spent a lot of time at the pool and the resort had a wonderful activities staff. They had water activities and different contests everyday. A lot of time at night they had black jack tournaments. Raul, Fernando, and Marco were a lot of fun and always made sure we were included in activities if we wanted to be. My hats off to them. We had a wonderful vacation! What really made our week special were the wonderful employees of the resort. They ALL were very friendly and accommodating to our needs. We look forward to returning!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    A great time at Pelicanos Club!

    Reviewed by lyntorres() on Jun 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My family and I really enjoyed our stay at Pelicanos Club. Rooms are nice and clean. Food was good. Everyone was so friendly and helpful. We really liked that they held different activities throughout the day to keep everyone entertained from volleyball at the pool, water aerobics, and zumba classes but what we really enjoyed was arts and crafts time were we learned to make beautiful beaded bracelets from the help of Raul, Fernando and Lupillo! They were so friendly, great hosts and patient teachers, they taught us how to make different styles. We made so many bracelets for us to take back home! Such a great time at this resort!