Sheraton Buganvilias Resort & Convention Center

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

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    What to expect (based on 5328 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great pool side service!

    Reviewed by V7308NMmirandam() on Sep 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Gamaliel at the pool side bar was absolutely wonderful! He was quick, professional, and friendly! He made sure I never waited longer than a few minute for my next drink. My mom and I enjoyed his service so much we even came back the next day to see him again!

    Very Good experience with family

    Reviewed by gerardovare(Leon, Mexico) on Sep 24, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Excellent service, very good food, the only negative point is the WC in the room , the glass wall that separate the room not allow privacy. in regards of the COVID 19 rules , all the employees were using the mask all the time, Congrats!!

    Reservations

    Reviewed by 366bonniet() on Sep 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Alejandro in reservations is extremely knowledgeable and very helpful. We are coming on Saturday and we had questions and wanted to make a couple of changes. He went above and beyond to accommodate us. We know that when we get there he will be there for us with a beautiful smile and ready to help.

    Vacation

    Reviewed by jando272() on Sep 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I definitely recommend this hotel, I stayed here at Sheraton Buganvilias in PV for 5 days and everyone in the hotel were so attentive. Gama, the pool waiter provided such a great service making sure everything was going well, Will definitely come back to PV soon and stay here again.

    Birthday

    Reviewed by ezraenzo() on Sep 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Outstanding customer service from Captain Sofia & Juan delicious food from chef Oscar & Edgar and wonderful service from Alfredo, Rigo, Juan, Jorge, and Josias Thanks a lot to all of you guys for your professionalism and attention and for making my experience at the Sheraton unforgettable I will definitely go back and stay with you, much love and respect. Best regards. Soufiane