Impressive Premium Resort and Spa Punta Cana

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 604 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Impressive resorts

    Reviewed by Bibhuduttnanda() on Feb 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel and the people were awesome, friendly and cooperative. They assigned us with Rafael, a nice person and he helped us with everything during our stay. I would like to wish them good luck. Thanks

    Our Trip

    Reviewed by 193maryannec(Cambridge, Canada) on Feb 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Visited Impressive Premium Resort at the end of November. First off beautiful resort. Grounds are gorgeous. Premium side is fabulous. We never had better service. Room was good nothing to complain about. Huge shower which is a bonus. Food good, always something to eat. Shout out to Gabrielle at the main lobby bar. He is so much fun. Premium pool bartender Elis it was a joy to meet and chat with u. All the staff premium side were amazing.We enjoyed this resort so much we are booked March 4 again. This time we will be bringing 2 couples with us to enjoy this awesome resort. All Booked premium again its the only way to go. See u soon Gabrielle.. Make sure the beer is cold. The Laws are coming to town. Lol

    NOELLY - VERY NICE BUTLER

    Reviewed by Mam75nancy() on Feb 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Really nice hotel with lovely people to welcome us. Available ready to help Nice room with all you need Impressive!noelly was so kind with us it has been a really nice vacation. Willling to come back asap??

    Great Hotel ***** Excellent Hotel 829-348-7582

    Reviewed by alexandre b(Montreal, Canada) on Feb 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great week! We are used to more luxurious hotels but we were not disappointed. We took the premium and honestly it is really worth it. First for the check-in in a beautiful, welcoming place we were served by Leonardo..My god he is kind and devoted! The bar of this loby is beautiful quiet more luxurious and the drinks are super good in rigid plastic glasses and not cheap cheap glass from the main lobby. Also at this bar we had an extraordinary service with Geormany (we had a little extra every night ... which I would keep for ourselves :). Do not forget the service from Sigfredo. In addition with the premium we could have lunch by the pool (much more pleasant than the buffet) Speaking of the buffet, we found it really ordinary, not very warm atmosphere. The a la carte restaurant is much better. In fact we are not mistaken with Japanese, the azure is very good also for the rest it is a no. The lobster supper is worth making. The beach was permanently cleaned. A big downside: the chairs on the beach and the pool are not enough for everyone (people lying on the floor on their towels). But with a tip it is possible to ask (to believe that they put towels on the chairs for their benefit) we were witness to that, so we found it a bit ordinary. We thought we had the beds on the beach but for a year they changed that to charge $ 50 a day (a bit exaggerated) In the end, the rooms were really nice and clean with a huge shower with two rain shower heads and a telephone. Bring some immodium, we were careful but during the last 4 days it was a bit inconvenient. We highly recommend this hotel ... -Noelly (responsible for the butlers) did everything possible to meet our requests and always with a smile. -Katherina at the beach bar service sent someone to the convenience store to get clamato specially for my partner. We thought it was incredible, I had lived this before!

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Great February Winter Holiday

    Reviewed by Heather E(Ruislip) on Feb 16, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Beautiful resort set in lovely, well maintained, lush gardens. We booked the Premium and had a ground floor pool facing junior suite. Really lovely big room with a fantastic bathroom (double sinks and double shower with separate toilet) and a large terrace. It did smell a bit musty and damp to be honest but as the resort was full and it was such a lovely room we didn't want to complain and ask to be moved as we didn't want to end up in a worse room, so we just put up with it. We were right near the premium reception bit where there is a bar and food laid out all day so in the mornings I used to pop in and load up a plate with little pastries, fruit and pancakes or something and bring it back to the terrace and in the evenings we used to pop to the bar for drinks and bring them back. Very handy! We had lunch there a couple of days -there's a nice terrace to sit out on. We went to the International Buffet restaurant once for lunch and my husband refused to go back as it was packed and noisy and the food wasn't that brilliant. Lovely salad bar but everything else was pretty dried up - perhaps we just went too late. We ate at The Grill twice and Villa Magna once. At The Grill we had to pay extra to get the rib-eye, which was actually amazing - we did that twice :) Villa Magna was nice but the portion of lasagne was very small. There are lots of places to get food and snacks - great little place where you can get slices of pizza and hotdogs and take back to the pool. On the whole a great time - our first all-inclusive holiday as we tend to like self-catering or villas - I liked it a lot - hubby not so sure! Annoying things: You have to get up really early (7am) and reserve your bed by the pool or on the beach with your towel otherwise you have no chance - and it's really annoying when people do that and then don't actually turn up until 6 hours later!!! Inconsiderate people who bring their drink cups from home, get them filled up constantly through the day and then get really loud and raucous or just play their own music loudly by the pool with no thought for other people who actually might not like heavy rock!!!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-5

    Service

    Service-5