Meliá Caribe Beach Resort

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 1909 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    3,5

    Reviewed by 939eduardo() on May 07, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    It’s a really 3,5 star service in this so called 5 star resort. Property looks beautiful, but staff is somewhat unfriendly. Food is terrible. If it wasn’t for food, this hotel could have been 4,5 maybe in their dream, but quality of food is very terrible to say the list. Room service is working only until 11 pm and they charged us $10 per order, even though it was supposed to be included. Minibar was refilled once in 3 days (we stayed 9) only 1 bottle of Coke, 1 bottle of Sprite, 2 waters and 1 can of beer. ?? Mosquitos are very unfriendly too, they made it clear very first night we moved into our room. Even though we have been promised that someone will come and spray the room, no one ever showed up) Hope this review will save some time and trouble to my fellow travelers.

    wonderful

    Reviewed by Christian_Patrick09() on May 07, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We enjoyed our stay! The property is beautiful and HUGE. I read a lot of reviews complaining about this aspect but I loved it, especially at night with the property all lit up. Our concierge, Claritzel, was so helpful! She really went above and beyond to make sure we had everything we needed. The beach area is beautiful and way bigger then I anticipated. Lots of room. Our room (premium beach side) was clean, spacious and in a great location. I will say the food, overall, was somewhat bland but not so bad that it would cause me to lower my review rating. Thank you Melia staff for a great stay!

    wonderful getaway

    Reviewed by cielor632() on May 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our short vacation was amazing! Loved the resort, food was delicious but the best part was Reina's help since the moment we got there until the last minute we were in Punta Cana. Reina made it feel so special and we would be forever grateful with her.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Excellent

    Reviewed by 709ayleenr() on May 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It was really a dream over there, it couldn’t have been better, the service was amazing and people were soo kind. I didn’t want to go back home the beach is beautiful. If you go here you won’t regret it

    Friendly staff

    Reviewed by mishka1078() on May 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    When I went to get my Covid test result, the customer service representative asked me what I liked the most about Melia. I didn't expect a question and started mumbling about activities, entertainment, and everything in general. But later, returning to my room, I remembered why I return to Melia again and again every year, sometimes twice a year, whenever possible, since 2015... It's the friendliness of the staff! A couple of years ago, due to circumstances, my children, my friend and I ended up in Bahia Principe. The staff looked angry, annoyed and tried to ignore us every time. Simply night and day! Melia employees are always glad to see you, even when you are just passing by, distracted by something or in your own thoughts, they will greet you with an irresistible Dominican smile! This is what takes Melia to the next level for me, leaving the rest behind! I could not remember many names of Melia's wonderful staff, but some of them are simply impossible to forget - Omarpache, Sexy Body, Juanito and the new addition Cappuccino, as well as my favorite waiter “El Alfa”. Their incredible energy, positive attitude, competence, creativity and personal touch make “just a vacation” an unforgettable experience! After Melia was closed due to the pandemic, I was not sure if I would see any of the previous employees, so I was very happy to see my old friends! Thank you! Lana M. Loyal customer of Melia