Barceló Maya Palace

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 13756 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Feb 22-28

    Reviewed by johanaquesada6969() on Mar 01, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    My only complaint was that my room was so humid despite my efforts to make it cool. I turned the AC on, tried opening the doors etc my passport and papers all had damage from the rooms humidness. My bed felt wet. Other than that the staff was helpful and accommodating

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-1

    Classy

    Reviewed by robinettear(Grand Rapids, Michigan) on Mar 01, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We thoroughly enjoyed this resort. I felt bad that they had very little occupancy due to COVID. This place is absolutely stunning. The staff was amazing and the property just beautiful. We enjoyed seeing the iguanas that were sunning themselves, the agouti and hermit crabs. There were three sea turtles swimming at the beach EVERYDAY and they came right up to us.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Recommended

    Reviewed by JessBarusta(Dallas, Texas) on Feb 27, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    With the whole covid a lot was closed. But overall everything was fabulous. I went to relax and that is what I did. Took my 4 year old and my mom. For us it was good. Just what we needed. We only did the buffet all was good.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    JB

    Reviewed by JNB1414() on Feb 25, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Such an amazing trip! Staff was awesome! Macaroni, Marlon, Kathy, Iris, and Karla and the whole speakeasy staff-Lazaro, Erika, and Elias. The water aerobics was a blast. The kitchen staff was fabulous as well! We cannot wait to come back next year!! Everyone should take a trip here!

    Amazing resort

    Reviewed by jacobim117(Puerto Aventuras, Mexico) on Feb 25, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We visited Barcelo Maya Palace with a few friends. The staff was fantastic especially Iris, Karla, Erika, Macaroni, and the entire SpeakEasy staff. This was our first visit to any all inclusive resort and this place was top notch. The food and drinks were great, the staff attentive and courteous. The beach was beautiful and clean and there was plenty of space by the pool and so many activities for all ages. Will definitely come back the next time we come back to Mexico.