Paradisus Playa del Carmen
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Resort aerial view
Resort exterior
Exterior view
Kids Pool
Lounge
Kids zone
Naos
Hadar - adults only
Bana Sushi bar
Mole
Vento
Bana
Fuego
The Market
The Grill
Toji bar
Blue Agave bar
Red lounge
Lounge
Gabi club
Yhi Spa
Yhi Spa
Tennis courts
Kids zone
Beach
Wedding
Wedding gazebo
YHI Kids spa
Resort aerial view
Resort exterior
Exterior view
Kids Pool
Lounge
Kids zone
Naos
Hadar - adults only
Bana Sushi bar
Mole
Vento
Bana
Fuego
The Market
The Grill
Toji bar
Blue Agave bar
Red lounge
Lounge
Gabi club
Yhi Spa
Yhi Spa
Tennis courts
Kids zone
Beach
Wedding
Wedding gazebo
YHI Kids spa
TripAdvisor rating from 11404 reviews
Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
Located in a stunning little bay, Paradisus Playa del Carmen combines a prestigious Caribbean setting with world-class facilities, the ultimate in spa treatments, and a relaxed ambience. This family friendly All-Inclusive elegant resort has a Mayan ecological feeling, and an oceanfront location surrounded by a lush tropical mangrove preserve and with views of Cozumel Island.
Added value
For all new bookings travelling January 3 to December 22, 2020, guests will receive up to 1,500 USD in Resort Credits to be used on property for goods and services.
Stay 4-6 nights to receive 550 USD Resort Credit. Stay 7 nights or more to receive 1500 USD Resort Credit. Resort Credit can be used towards room upgrades, late check out, beach club Bali Beds, YHI Spa treatments, the market store, wine selection, romantic and special dinner events, golf club rentals, spa retail and boutique items.
Inclusions
- Daily activities
- Round-trip airport transfers
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.35 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Qunitana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Room service ($)
- Safe
- Slippers
- TV
- Full bathroom with sensory tub and double rain showers
Select a room type:
Paradisus Junior Suite includes:
Room includes:
- 1 king bed, or 2 double beds
- Pool or Jungle View
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Living room
Paradisus Junior suite
Family Concierge Paradisus Junior Suite includes:
Room includes:
- 1 king bed, or 2 double beds
- Pool view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Climate control
- Living room
- Exclusive access to Olio Italian Restaurant (Only available for Family Concierge Guests)
Family Concierge Paradisus Junior Suite
Family Concierge Paradisus Junior Suite bathroom
Family Concierge Paradisus Junior Suite balcony
Family Concierge Paradisus Junior Suite
Family Concierge Paradisus Junior Suite bathroom
Family Concierge Paradisus Junior Suite balcony
Additional details:
Family Concierge benefits include:
- Private pool and beach area with valet service
- Elegant VIP Lounge with private check-in/out designed with children in mind, Internet access and an all-day snack buffet with premium drinks
- "Welcome" Paradisus Kids Beach Kit
- Complimentary walkie-talkie for constant contact with concierge staff
- Special children's in-suite amenities including robes, slippers and kid size pillows
- Kid size bathroom amenities (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellant, mini towels)
- "Bath time Fun" Jacuzzi preparation
- Bathrobes and slippers for parents
- Pillow menu for the parents
- Luxury bathroom amenities for parents
- Cookies and milk turn-down service
- Customized mini bar with drinks and snacks just for kids
- Daytime assistance of a Family Concierge
- In-room activities menu
- Exclusive family activities and excursions: swimming, classes, painting, massage lessons
- PS2™, Xbox 360™ or Wii™ available in-room upon request (24 hour limit)
- Kids Zone, supervised kids’ activities and play
- Kid's and Teen's activities menu
- Access to La Palapa Grill – exclusive Family Concierge restaurant with private indoor bar and swim-up bar, featuring casual dining and an all-day snack selection
Family Concierge 1 Bedroom Suite includes:
Room includes:
- 2 double beds and 1 sofa bed
- 650 square feet
- Maximum 3 adults
- Maximum 4 children
- No more than 5 guests in the room
- Bathroom with shower only
- Climate control
- Jetted tub
- Kitchenette
- Living room
- Upgraded amenities
- Exclusive access to Olio Italian Restaurant (Only available for Family Concierge Guests)
Additional details:
Family Concierge benefits include:
- Private pool and beach area with valet service
- Elegant VIP Lounge with private check-in/out designed with children in mind, Internet access and an all-day snack buffet with premium drinks
- "Welcome" Paradisus Kids Beach Kit
- Complimentary walkie-talkie or cell phone for constant contact with concierge staff
- Special children's in-suite amenities including robes, slippers and kid size pillows
- Kid size bathroom amenities (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellant, mini towels)
- "Bath time Fun" Jacuzzi preparation
- Bathrobes and slippers for parents
- Pillow menu for the parents
- Luxury bathroom amenities for parents
- Cookies and milk turn-down service
- Customized mini bar with drinks and snacks just for kids
- Daytime assistance of a Family Concierge
- In-room activities menu
- PS2™, Xbox 360™ or Wii™ available in-room upon request (24 hour limit)
- Kids Zone, supervised kids’ activities and play
- Kid's and Teen's activities menu
Family Concierge 1 Bedroom Suite Swim Up includes:
Room includes:
- 2 double beds and 1 sofa bed
- 650 square feet
- Maximum 3 adults
- Maximum 4 children
- No more than 5 guests in the room
- Bathroom with shower only
- Climate control
- Kitchenette
- Living room
- Upgraded amenities
- Exclusive access to Olio Italian Restaurant (Only available for Family Concierge Guests)
Additional details:
Family Concierge benefits include:
- Private pool and beach area with valet service
- Elegant VIP Lounge with private check-in/out designed with children in mind, Internet access and an all-day snack buffet with premium drinks
- "Welcome" Paradisus Kids Beach Kit
- Complimentary walkie-talkie or cell phone for constant contact with concierge staff
- Special children's in-suite amenities including robes, slippers and kid size pillows
- Kid size bathroom amenities (mini kit with mini soaps, mini toothbrush, shower gel, mini mosquito repellant, mini towels)
- "Bath time Fun" Jacuzzi preparation
- Bathrobes and slippers for parents
- Pillow menu for the parents
- Luxury bathroom amenities for parents
- Cookies and milk turn-down service
- Customized mini bar with drinks and snacks just for kids
- Daytime assistance of a Family Concierge
- In-room activities menu
- PS2™, Xbox 360™ or Wii™ available in-room upon request (24 hour limit)
- Kids Zone, supervised kids’ activities and play
- Kid's and Teen's activities menu
Paradisus Junior Suite Swim up includes:
Room includes:
- 1 king bed, or 2 double beds
- 570 square feet
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Climate control
- Coffee maker
- Mini-bar
- Seating area
- Upgraded amenities
Paradisus Junior Suite Swim up
1 Bedroom Suite includes:
Room includes:
- 2 double beds and 1 sofa bed
- 642 square feet
- Maximum 3 adults
- Maximum 2 children
- No more than 5 guests in the room
- Bathroom with shower only
- Climate control
- Coffee maker
- Jetted tub
- Kitchenette
- Living room
- Mini-bar
- Upgraded amenities
- Private terrace with whirlpool
1 Bedroom Suite
1 Bedroom Suite living room
1 Bedroom Suite
1 Bedroom Suite living room
1 Bedroom Suite Swim Up includes:
Room includes:
- 2 double beds and 1 sofa bed
- 646 square feet
- Maximum 3 adults
- Maximum 2 children
- No more than 5 guests in the room
- Bathroom with shower only
- Climate control
- Coffee maker
- Jetted tub
- Kitchenette
- Living room
- Mini-bar
- Upgraded amenities
- Private terrace with whirlpool
1 Bedroom Suite Swim Up
1 Bedroom Suite Swim Up exterior
1 Bedroom Suite Swim Up
1 Bedroom Suite Swim Up exterior
1 Bedroom Master Suite includes:
Room includes:
- 1 king bed and 1 sofa bed
- 893 square feet
- Maximum 3 adults
- Maximum 2 children
- No more than 5 guests in the room
- Bathroom with tub and shower
- Climate control
- Coffee maker
- Dining room
- Jetted tub
- Kitchenette
- Mini-bar
- Upgraded amenities
- Private terrace with whirlpool
1 Bedroom Master Suite
1 Bedroom Master Suite bathroom
1 Bedroom Master Suite
1 Bedroom Master Suite bathroom
Amenities & activities
Accessibility
- Elevators
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Children’s pool
Kids' Club
Age range: 5 to 12
Baby club
Age range: 1 to 4
Bars and entertainment
| Type | Amenities | |
|---|---|---|
Red Lounge - Adults Only |
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M Bar |
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Toji Sake Bar |
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South Avenue Bar - Adults Only |
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Blue Agave |
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North Avenue Bar |
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Swim-up Bar |
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Gabi Club Bar |
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Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
Naos |
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Hadar |
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The Market |
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The Grill |
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Fuego |
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Bana |
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Gabi Club |
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Vento |
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Mole |
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Sunset and Sunrise Grill and Bar |
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Olio |
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Facilities
- Suites: 510
Health and wellness
- Fitness centre: On site
- Fitness classes: On site
- Salon: On site ($)
- Sauna steam room: On site ($)
- Spa: On site ($)
- Spa treatments: On site ($)
- Thalassotherapy ($)
- Water ritual ($)
- Hydrotherapy aromatic baths ($)
Location
5a Ave Esq Calle 88 Norte
Riviera Maya, Mexico 77719
1-800-901-7100
54 km from CUN
Meal and plan options
- All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic and premium drinks
Pools and recreation
Pools
- Kids' pools: 2
- Outdoor pools: 4
Water sports
- Dive shop: On site ($)
- Motorized watersports: On site ($)
- Non-motorized watersports: On site ($)
- Scuba diving: On site ($)
- Snorkeling: On site
Other activities
- Beach activities: On site
- Daily activities: On site
- Games room: On site
- Nightly entertainment: On site
- Tango dance class
- Sushi making class
- Kayaking
Shops and services
- Dry cleaning ($)
- Laundry services ($)
- Meeting facilities ($)
- Shopping onsite ($)
- Tour desk ($)
Paradisus Playa del Carmen vacation offers
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- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
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- Transfers not included unless otherwise specified.
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- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
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- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.