Overview
The adults-only, all-inclusive TRS Yucatan Hotel is located about 20 minutes from Playa del Carmen on the Caribbean Sea and is ideal for couples looking for a romantic getaway or a destination wedding or honeymoon.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
454
Inclusions
- Daily activities
- Round-trip airport transfers
- Butler service
- Non-motorized water sports
- Guests at TRS Yucatan Hotel can enjoy the bars, restaurants, pools, and facilities of the entire Palladium complex
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Jetted tub on terrace
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- Complimentary room service from 11 am - 10:30 pm
- Aromatherapy menu
- 1 king bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Jetted tub
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- Complimentary room service from 11 am - 10:30 pm
- Aromatherapy menu
- 1 king bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Jetted tub
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- Complimentary room service from 11 am - 10:30 pm
- Aromatherapy menu
- 1 king bed, or 2 double beds
- Pool view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with tub and shower
- Private pool
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- Complimentary room service from 11 am - 10:30 pm
- Aromatherapy menu
- 1 king bed, and 1 sofa bed
- Garden view
- No more than 2 guests in the room
- 1 king bed, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Living room
- Hot tub on terrace (based on availability)
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- Complimentary room service from 11 am - 10:30 pm
- Aromatherapy menu
- 1 king bed
- Lake style pool view
- No more than 2 guests in the room
- 1 king bed
- Lake style pool view
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Living room
- Mayan shower (outside)
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- Complimentary room service from 11 am - 10:30 pm
- Aromatherapy menu
- 1 king bed, or 2 double beds
- Pool view or Garden view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Pool view or Garden view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Butler service
- Pillow menu
- Private pool and terrace
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- Complimentary room service from 11 am - 10:30 pm
- Aromatherapy menu
Amenities
Aerial view
Lobby
Isla Pool
El Secreto Pool
Beach Club Pool
Beach Club
Beach
Cabaret theater
Capricho Restaurant
El Secreto Pool
Gaucho Restaurant
Gaucho Restaurant
Helios Restaurant
Helios Restaurant
Helios Restaurant
Tentazione Restaurant
Las Rocas
Spa
Location
Reviews
Paradise
Maud K on Apr 13, 2024
Thank you Aranza for the service. She helped us very well to do a late check out. Everyone is so friendly and always want to help you. We had 11 days of Paradise. It is our first time in Mexico but I hope not the last. Trs Yucatan you made our stay to a nice memory. Traveling is making new memories.
Amazing hotel but let down by the fine detail
lzptv5 (London, United Kingdom) on Apr 12, 2024
We were at the hotel for a 3 day stay, having spent a fantastic week in Cancun at a Riu Palace Las Americas. Firstly, this hotel complex is huge and amazing. If you want the sea and also a jungle feel with large lakes etc. then this is the place. You get to see plenty of Iguanas, exotic birds, racoons etc. It is huge so they have buggies zipping you around, however if you want to catch the wildlife, the best way is to walk. We stayed at the TRS Yucatan, which is Adults only. The hotel itself is immaculate and modern but with the feeling of Mayan culture. The food at the restaurants was amazing, with such a wonderful choice and all so pleasantly presented. The drinks, especially at the main bar in the lobby were expertly made. Special mention to the breakfast service in Capricho. Lovely welcoming from the Matre’d, great service by the waiting staff and to top it off, they had a harpist and a cello player; playing beautiful background music while you enjoy your breakfast. At lunch we dined at Helios (Al a Carte) and in the evening we dined at La Boheme (French Restaurant) & Tentazione (Italian Restaurant). All were excellent for choice, service, and food. Only criticism at Helios was they ask you at the door for an allergies and then when you go into the buffet area, not everything is clearly labelled so you end up second guessing and asking the staff. A further criticism is that we went All Inclusive. But only when you get to the hotel you realise there are different bands of All Inclusive and unless you upgrade to their Premium package, you are left with house wine etc at the restaurants. I do think that TRS need to look at the treatment of their guests as All Inclusive should mean that; for everyone. The staff are fantastic and special mention to Aranza who checked us in and to our butlers, Martha and Jose, who helped to iron out some of the issues we experienced. This unfortunately is what drops the points at this hotel, and only because they rate themselves as 5*+ and we felt better attention to detail was at our previous hotel in Cancun. Some examples, mainly centred around our room were: - • No dressing gowns in the room. Pretty standard in almost all 5-star hotels. • Requested an iron and ironing board and had to chase. Did not arrive on time and went out for the evening in our creased clothes. When it did arrive, the iron did not work, and we had to wait the next day for a replacement. • The vanity mirror was missing the power cable, and we could not use it, which is an issue as it is generally dark in the room for putting on make-up; even with all the lights switched on. • During check-in, no welcome drink, and a hard sell to upgrade to a black premium band costing c. $300. We possibly may have upgraded but not as soon as you walk through the doors. Once we got past that issue, there was an issue with our room, so we were pleasantly upgraded and that took away the bitter taste of the upselling. • My travel agent had informed upfront of the special occasion we were visiting; but disappointed the hotel did not do anything special as requested. • Our biggest frustration: through the turnaround service, our used towels were taken, which is fine; but they were not replaced meaning we had no towels in the morning to shower with. Had to wait for them to be delivered eating into our day. These are just some of the issues, if prevented would have made the experience so much more amazing. These are minor issues, and I do feel the butlers helped to iron them out, though it took some additional chasing. All in all, the complex is amazing, the gastronomy is amazing, and you will still have a great time.
Vacation Offers
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Enjoy $1,500 in resort coupons with a minimum 4-night stay at select all-inclusive TRS Hotels and Grand Palladium Hotels & Resorts in Mexico and the Caribbean.
Cancun, Riviera Maya, Punta Cana, Montego Bay, Puerto Vallarta
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