Sandos Playacar Beach Resort
Playa del Carmen 4.0
Overview
This spectacular beach front resort is nestled between an incredible half mile stretch of pristine, white sand beaches and a championship golf course designed by Robert Von Hagge. The resort is the ideal getaway for families, couples and friends, with plenty of activities to keep everyone entertained, day or night. From the Kids Club, Spa indulgences, dancing the night away at the Disco or simply lounging on the beach or poolside, Sandos Playacar Beach Resort has it all for the perfect holiday.
Exchange privileges between Sandos Caracol Eco Resort and Sandos Playacar Beach Resort. Guests of either property have access to the services and amenities of both properties. Limited day passes are available, day passes must be booked in advance, a la carte restaurants are not included in exchange, transportation between properties is not included. Additional restrictions apply, please contact hotel front desk for full details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
819
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden or Pool View
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Garden or Pool View
- Select Club section
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Select Club (18+) amenities:
This adults-only section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.
- 1 king bed, or 2 double beds
- Ocean view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Select Club section
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Select Club amenities:
This section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- No more than 5 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- Hacienda section
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Living room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
- 1 king bed, and 1 bunk bed, or 2 queen beds, and 1 sofa bed
- Garden or Pool View
- No more than 5 guests in the room
- 1 king bed, and 1 bunk bed, or 2 queen beds, and 1 sofa bed
- Garden or Pool View
- Family section
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Bathroom with shower only
- No less than 3 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Select Club amenities:
This section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.
Amenities
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Sandos Caracol Eco Resort
- Child care services available ($)
- Children’s pool
- Playground
- Pool and beachside activities
Kid's club
- Open daily
- Programmed games, crafts and activities
Teen club
- Open daily
- Programmed games, crafts and activities
- With arcade games, mocktail bar and dancefloor
- Children ages: 2 to 12
Type | Amenities | |
---|---|---|
La Plaza Bar | Bar, Sports bar | |
Riviera Lobby Bar | Bar, Lobby bar | |
Swim-up Bar | Bar, Swim-up bar | |
La Mision Disco | Nightclub |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Festival Grand Buffet | Buffet | International | Breakfast, Dinner, Lunch | |
Il Piemonte | À la carte | Italian | Dinner | Reservations required |
Blue Moon | International | Snacks | ||
Le Gourmet | À la carte | French | Dinner | Reservations required |
El Gaucho Steakhouse | À la carte | Grill/steak house | Dinner | Reservations required |
Asiana | À la carte | Oriental | Dinner | Reservations required |
Fogo de Janiero | À la carte | Brazilian | Dinner | Reservations required |
Gourmex | À la carte | Mexican | Dinner | Reservations required |
Cupcake Café | Coffee and Pastries | Snacks | ||
Chayita | À la carte | Mexican | Dinner, Lunch | Reservations required |
Oceanfront Snack | Buffet | International | Breakfast | Adults only |
Oceanfront Snack | Buffet | International | Lunch |
- Rooms: 819
- Fitness centre: on site
- Sauna steam room available ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Yoga
- Spin Class
-
All-inclusive: Included
- All meals plus snacks
- Unlimited domestic and premium drinks
Pools
- Adults only pools: 1
- Jetted pools: 1
- Kids pools: 4
- Outdoor pools: 9
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
- Watersports centre: on site
Other sports
- Aerobics: on site
- Bicycles: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- 1 Select Club pool (for Select Club Adults Only guests)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Tour desk available ($)
- Wedding facilities available ($)
- Car rental desk available ($)
Family
Beach
Bike
Chayita
Cupcakes
Entertainment
Festival
Gym
Grounds
Kid's Club
Golf
Pool
Slide
Pool
Rodizio
Spa
Teen Club
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.0
-
Service 4.5
-
Value 4.0
Restaurants cahayita
Ollie S (Maple Ridge) on Mar 22, 2024
Excellent service por Nahum Veronica and noe the staff in this hotel is absolutely amazing. Management was very kind Bernardo Edgar bar staff, except exceptional at the premium bar. Carlos Cyr our room clean up was amazing. I really appreciate everything. The only thing is the drinks. Mexican drinks aren’t really appropriate! Just wanted a good vodka, and when they poured terrible vodka into the absolute or Smirnoff bottles, I was very disappointed. Other than that that is my only complaint the food is amazing, the beach is five diamonds and I really appreciate everybody taking care of us on our two week vacation !
It's fine, a vacation is what you make it.
KimSWI84 (Janesville, Wisconsin) on Mar 21, 2024
Quick check in. Ivana was very nice and explained the resort amenities in full. She, of course, wanted us to see the time share presentation. We declined and that was the end of that. The room was a bit dated, but clean. The beds were comfortable. Our major complaint is the lack of electricity outlets. Due to the reconfiguration of the furniture from the adults area to the family area there are outlets hiding behind the furniture and not in a convenient location. The beach is the major reason we booked this resort. The sand is so soft and no rocks. Plenty of seating under Palm trees. The pools by the family rooms are very nice and calm, but no food at lunchtime. We had to go in search across the resort. The reason for the poor rating is the restaurant reservation system. We arrived on Sunday and could not get a reservation until Wednesday. So on Sunday, Monday and Tuesday we ate at the buffet for dinner. While there is quite a variety of food after a day or two, you want something different. And the atmosphere is chaotic and loud, not my idea of a vacation. Our first reservation was on Wednesday, but we couldn't get anything until 9:30 p.m. which is was not ideal for us. So out of 5 days we could only have a sit down dinner two times. Feels like false advertising when there are seven restaurants, but can't book them. Since we are on the topic of food, the breakfast buffet was fine. Everyone found something to eat, but the hot food there cold or room temperature at best. And the burrito place was also ok, but a shadow of what it used to be. This was our second visit to this resort with the first being in 2016. We had some expectations from the first go around and we were quite disappointed.
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