Bel Jou Hotel St. Lucia

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 631 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-3.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Fabulous hotel, fabulous people! Booked for next year!

    Reviewed by delicious-dorn(Sevenoaks District, United Kingdom) on Apr 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We visited St Lucia for the first time in February. Can't fault the hotel in any way. Every last one of the staff were fabulous, nothing was too much trouble. Jaffray is a brilliant asset and kept us all entertained! Gideon cooks the best scrambled eggs this side of the moon! Everywhere was immaculately clean. This is a beautifully-run hotel. It is no wonder that a lot of people return year after year. We rarely return to the same hotel as we like variety, but to prove how much we loved this hotel we have already booked for next February and are hopeful that COV19 will be over by then. Best wishes to all the staff.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Superb Boutique Hotel

    Reviewed by denisepaulbarney(Bristol, United Kingdom) on Apr 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Recently returned from a fantastic holiday at Bel Jou, cannot understand the 3.5 star rating in some of the holiday brochures. Staff, food, rooms are top class. Facilities and entertainment is very good, the only small point is that it’s not a beach front location, but who cares when you can get their free bus to vigie beach.Photo attached. No wonder they have regulars returning year after year. Brilliant place, management/staff should be very proud.

    Parent's Spring Break

    Reviewed by rickmT9901CA() on Mar 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We booked this first visit to St. Lucia through JetBlue. This hotel is nestled above the town of Castries with a view of the ocean. The clientele is primarily British...which was quite fun! Tea in the afternoon and thanks to the "bean bag" players, we learned many" new words and phrases". Great food, beverages, amenities (pools, morning stretch, pool aerobics,afternoon games), evening entertainment and more. We hired Manu to see the island, beaches and sites. You could fill the day or just relax. The staff was "brilliant"! We are very concerned about the people of St. Lucia with the advancement of Covid 19. The staff tried very hard not to burden guests with the fact that the hotel was closing and they would be out of work. The management did their best to keep us aware of the crisis as guests would leave and no new ones would arrive. We highly recommend Bel Jou Hotel and look forward to hearing their continues success!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Felt like going back home

    Reviewed by Mary D(London, United Kingdom) on Mar 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It was lovely to return to this hotel after a few years. Great seeing familiar faces. What can I say about the staff? Everyone of them were fantastic. They dealt with everything professionally despite the fact the hotel had to close due to the recent Coronavirus situation and their government doesn't give financial support. Dean, the manager, should be proud of his team and I am sure that guests will go back when they reopen. Will my husband and I go back? Most definitely as I want to win another fabulous t-shirt.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Wonderful holiday, beautiful location, fabulous staff

    Reviewed by charb010717(Corston, United Kingdom) on Mar 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I have just returned from our first trip to St Lucia and Bel Jou. We have been so impressed with the hotel, food, location and the wonderful staff, everyone made us feel so welcome and looked after, despite what has been a very difficult time for the country. When BA looked liked they had shirked their responsibility to get us back to the airport, the staff were the first to tell us not to worry they wouldn't leave us stranded - how nice is that!! There is plenty to keep you occupied, from great pilates sessions to the complimentary shuttle bus. We honestly couldn't fault anything about this hotel and its staff. We would dearly love to come back again.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5