Muthu Playa Varadero

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1989 reviews):

    Cleanliness

    Cleanliness-3.5

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-3.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    What an amazing place!!!

    Reviewed by Heidibrad() on Mar 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    we have travelled to Varadaro for the last 4 years and have finally found our Hotel!! not ony is the beach exeptional, that is expected, the staff, the food, the atmosphere is amazing. From the coffee bar and the fantastic service from Anay to Pablo the man not only in charge of quality control and service, but also a wedding planner the staff will do whatever they can to make your stay the best it can be. The food at this resort was outstanding, the choices endless!!!! There was something for everyone. The flavors where fantastic and so fresh!!! We are not ones to use the pool but prefer the beach, however we found that we actually enjoyed this pool as well. That was a first. It was not our intent to plan our wedding at this resort, however once we were there for a few days it became clear that this was the ONLY place to have our wedding next year. We will never go anywhere else and after searching for 4 years it feels great to have found what we feel is the best that there is !! Can't wait to go back and bring family and friends with us to enjoy and experience this fantastic resort! Heidi & Brad

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Great value and service.

    Reviewed by Barrie_JS(Musquodoboit Harbour, Canada) on Mar 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had one of our best ever vacations at this hotel. We were tempted to cancel 4 days before due to people going on and on about the food in Cuba and the Corona virus crisis. We were pleasantly surprised at the options offered in the El Dorado buffet, which also served the expected cooked to order options, which was a relief as my wife is diabetic. The choices of fresh fruits, vegetables and superb juices were a welcome delight. The pool snack bar was excellent. The food was very tasty and the staff were great, even though they did run out of Cola after 2 days. We had just 1 a la carte meal and found the food to be very tasty, but we did feel a little rushed. Maybe it was because we were among the last diners to be served and the staff wanted to clear the tables. The Coffee Bar staff were great and made superb coffee. The beach was fabulous and we wish we had made more use of it, but we went on 2 full day excursions and spent more time by the pool as a result. Towards the end of our week the hotel was out of several items which was beyond their control. We have already convinced 4 people to consider booking this hotel in the fall. Thanks again for the lovely memories.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5

    A week at Muthu Plays

    Reviewed by Hockey664() on Mar 21, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Here is a fairly detailed summary of our week at Muthu Playa Arrival : 11:30 pm on Saturday march 14th. Check in was fast and easy. At night, the place looks stunning. We were hungry, and the pool side snack bar was open. We were able to get a burger. Day one : We got breakfast at the last minute Omelette was fresh and very good. at 10 am. In the light, it's not quite as spectacular. As is the case with many buildings in Cuba, a good paint job would do wonders. But it's still quite nice. After breakfast, we headed to the beach. SPECTACULAR is the word that comes to kind. Crystal clear blue water, hard sandy bottom, water as far as the eye can see. The beach chairs are older, but ok. Plenty of cabanas. Hard to find a better beach anywhere in the world in my opinion. We had lunch at the outdoor food area by the water. BBQ chicken and beans. Bland. Spent the rest of the afternoon by the beach. Amazing. Our package included 3 a la carte meals, so we had our first one on this day. Seafood salad and a chicken leg. Bland Every night thee is a band on the lobby area by the bar. A typical Cuban group with singer, guitar, trumpet, flute, and percussion. I thought they were excellent. Every night there is a 10 pm Showtime. On this night, it was Miss Muthu Playa. four ladies were picked from the audience and asked to do various activities. A little lame in my opinion DAY TWO We slept in and missed breakfast. Had a ham and cheese at the snack bar. Very good. The best part of cuban food is the bread. Amazing and always so fresh. We then headed into Varadero. Caught the bus outised the hotel for 5CUC. Hop on hop off all day if u want for the 5CUC. We did some shopping and had lunch at Vernissage. Chicken fingers. Very very good. Not expensive. We decided to take a classic car taxi back to the hotel. 5CUC. Good fun. Spent the afternoon at the beach. We had dinner at the buffet. The same pig from the afternoon pig roast was offered at dinner. It was ok. My son had steak that required a chainsaw to cut. Bread was good. The same band played after dinner and the 10 pm showtime was a circus style show. Amazing. A juggler, Hoola Hoop artist, contortionist, an incredible act with a guy balancing on circular metal tubes. Awesome show. Day three: Finally made the full breakfast. Quite good, Omelettes are " custom made" so to speak, great cheeses. tried the milk. Yuck. Buns are very tasty. Morning at t he beach, Lunch was not good. The food never seems to be hot enough. Chicken, steak, beans, salads, cheese, buns. Afternoon at the beach. Buffet dinner is always at 6;30. We got hungry around 4 pm and had a hot dog at the snack bar. Very good. Day Four: Being here amidst the growing COVID pandemic is a pain in the butt. Internet service is not good. Wi-fi can be had by buying a card at the front desk. 1CUC for an hour. The wi-fi is terrible. Hard to get on. Kicks you off randomly. Very very frustrating. The awful internet is even more frustrating than the bland food. Breakfast was eggs again. Good. We went fishing in the afternoon. To the left of the resort is a little spot where you can rent a fishing rod. We had lobster here for lunch. Delicious. Dinner was the same as always and the after supper band was again terrific. Missed the 10 pm Showtime trying to get info on CNN about COVID Day five: Bus tour to Havana. 69CUC. What a fascinating city. I highly recommend this tour. Got back at 6 pm for our second a la carte dinner. Four cheese pasta. Very good. Left the restaurant before they served desert. Too long a wait. After supper this time was an opera troupe. INCREDIBLE. then the night time 10 pm show was a rock band. Awesome. Day six : Left a day early because of COVID. Summary : They make no attempt to make the food better. Chicken is just that: chicken cooked right before you and slapped ont your plate. No sauces, nothing to make it more tasty. Rice is just that: plain rice, usually cold. I suspect they could do a much better job with the food but they don;t care too. The service was ok. Not great not bad. Clearly, people come back here ( we met a lot of returning people), but it's cheap and the beach is among the best anywhere in the world. BYOC...bring your own cup. Lol. Drinks are served in annoyingly small plastic cups. All the Muthu "veterans" had their own spices and cups. The pool is spotless, and huge. The hotel is very clean. Feel free to email me. I'd ;love to give you my thoughts: taillem@icloud.com

    Individual ratings:

    Location

    Location-5

    Value

    Value-5

    Wonderful vacation!!!

    Reviewed by markstevenm2020(Longueuil, Canada) on Mar 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First time and Cuba and my family had a very great experience!!! Very far from worries about Covid crisis. People are chill and doesn't seem to panic or scared. All through out our stay, the staff was very friendly. Sometimes service is slow because of the people's huge amount of demands but it is understandable. Our room is a standard room. A spacious room and we got 3 beds in total (don't know why, only expected 2) which is very good. It is kinda outdated, but clean. Beds are not the best in terms of comfort but we still have a good night sleep. There is no thermostat so we have to turn the AC off and on. The TV in our room didn't have a good reception, we reported it and they offered us to move to another room but we refused because we liked the location of our room because it's near the pool, stairs, and snack bar. The maid/housekeeper cleaned the room everyday and leaves a bottle of drinking water since you cannot drink tap water in Cuba. Sometimes, we used to leave a note if we have some request like new towels, toilet paper, etc. It is always granted when we come back in our room. We have tried all the restaurants, we ate buffet breakfast at the El Dorado. We kept our regular waiter and waitresses, Lenny, Rosa and Lizbeth. They are very nice, hardworking and friendly, they always serve you with a beautiful smile and hospitality. Amazing service! We use to have lunch at the Ranchon which is the restaurant near the beach we had grilled chicken, pork and fish. Good vibes with live Cuban music! At supper, we tried a la carte restaurant which is Varadero 1887. The food and service was okay. Sometimes they have performers who sang opera music at the stage while you eat. They also serve wine. We just didn't like the pink/purple lights of the restaurant. The bars are amazing, lobby bar is always open and in my opinion has the most available drinks. Coffee bar is also outstanding all of the coffee in their menu is delicious! Snack bar which is the one beside the pool is my favorite one. I spent most of my time there eating hamburgers, hotdogs, sandwiches, and fries. Staff is amazing too! The bar near the beach is good too! I think bringing your own tumbler is a must, to save our environment and to have larger amount of drinks because they use a small plastic cup only. The pool is outstanding, clean environment all the time and has lots of coconut trees. My 2 year old kid loves the kids pool which is connected to the adults pool. The beach is exceptional and very beautiful. The only thing is that there is a lot of people smoking cigarettes and throw away their cigarette buds/butts in the beach. Entertainment team is very good, very funny, very energetic! Makes you feel very welcome and boost your camaraderie! My favourite is Alejandro because he always compliments my child and we talk about some basketball stuffs. Very good guy! Entertainment shows at night in the theater is something you cannot miss! Every night is a different show and every show is very good! Wonderful performers! Our trip is amazing and we definitely recommend MGM Muthu Playa Varadero! Thank you for your service! Keep it up!

    Best entertainment and staff around!

    Reviewed by hannahfA6269SK() on Mar 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My sister and I visited this resort together, we were both very pleased with the entertainment team. Especially Yariele, who always encouraged us to try new games and dance moves! At other resorts we have felt uncomfortable doing this, but Yariele and the entertainment team made us feel right at home! We can’t wait to go back, such a great spot.