Muthu Playa Varadero

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1804 reviews):

    Cleanliness

    Cleanliness-3.5

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-3.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Great vlaue in a small resort

    Reviewed by Kirk R(Whitby, Canada) on Jun 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This was our third trip to Playa Varadero, well the first time it was called Playa De Oro. Yes, you can tell it is an older resort but any little deficiency can be overlooked. We go for the beach, the rum and especially the people. We were welcomed with joy by staff who remembered us and treated so well by them. Our room was comfortable, the food was tasty with a little something for everyone. Staff throughout the resort work so hard to offer what is available and to ensure you are enjoying your visit. Special thanks to the wait staff, Miguel, Lenin and Lizbeth (hope I spelled them all correctly). The beach staff were just as wonderful, activities daily for fun and always there to ensure you were comfortable. If I could mention one thing that would be a complaint... I had to come home. Ultimately, we all go on vacation to get away for a bit of time, to relax and enjoy what we typically would not see on a regular basis. Go to this resort, enjoy the culture and hospitality that all of Cuba has to offer. MGM is working to great lengths to improve the resort and breathe life back into it. Freshening up old paint for example. One recommendation to management staff... spend more time talking to your clients. I have to say, whenever we did see managers, they were just sitting down eating.More

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    7th time here!

    Reviewed by Toronto_Shane(Toronto, Canada) on Jun 07, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This is my families 7th time at this resort. We have stayed at other resorts in Varadero, but the reason we keep coming back is the staff. From our very first visit the staff has made us feel at home and are extremely welcoming and helpful. The entertainment staff are amazing and do a great job getting guests engaged in their activities. The only complaint I have about the entertainment staff is that they are all Golden State fans.... Go Raptors Go! The restaurant and bar staff are also amazing! The rooms are basic but sufficient. During our stay our toilet broke, and after reporting to the front desk we had a maintenance man up to fix it within 20 minutes. The food was ok.... I am a very picky eater but have never had a problem finding things to eat at Breakfast, Lunch or Dinner. By far my favourite restaurant to eat at is the one by the beach which serves BBQ during lunch. The Beach is kept clean and amazing and by far the biggest reason we keep returning to Varadero. The nightly shows (entertainers brought in from outside the resort) haven’t really changed all that much in the last 7 years. Same shows with slight modifications from time to time. This is where I feel they could use some improvement as returning guests are getting the same experience every visit. The resort does offer some repeat guest perks which are nice such as free lobster dinners, drinks in your room upon arrival, and free late check out. I would like to see maybe some sort of tier system where you could earn additional perks the more times you visit. Overall, the resort is in need of some TLC in regards to repairs (Lights, Doors, some elevators were not functional etc..) but for me and my family we definitely feel that the pros outweigh the cons and we have a great vacation every time we return to this resort.

    Muthu Playa Varadero

    Reviewed by amber666888() on Jun 05, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I previously travelled to Cuba and stayed at the hotel Muthu playa varadero. It was my favourite trip. The entrainment crew were absolutely amazing. They always made sure my family and I were participating in all the events which made our trip so much better. The food was pretty good, the rooms were clean, there was so many activities taking place 24/7, and as previously mentioned the entertainment crew made the trip such a great one. I played beach volleyball every day along with pool volleyball with Alejandro and Lachy and they were such great people to be around. They both made sure we were always enjoying ourselves and never unhappy. These guys along with everyone else on the resort were such great people and I would 100% go back to the same resort every time I go back to Cuba. I miss it already. I definitely would recommend this resort for anyone traveling to Cuba.

    Real little and good resort

    Reviewed by Vaiata L(Quebec City, Canada) on Jun 05, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I want to tell a special thanks to Juliette, Odalys, Ariel, Alejandro,Nike, Yael, Chicha, Ivan and my maids who gave me so gentle attentions and were so kind to me. I passed an excellent trip, great resort

    Individual ratings:

    Location

    Location-4

    Service

    Service-5

    Value

    Value-4

    Another wonderful stay

    Reviewed by Carvi79(Montreal, Canada) on Jun 04, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have been coming to this hotel for the past four years and I've always had the best time! The staff here have become my family and they go above and beyond to make sure you're happy. The renovations that have been done are great,the rooms are clean and spacious, the pool and beach are beautiful and the food is very good as well. My favorite is the beach grill where I would always go for lunch. Of course the main thing that keeps me coming back to this little gem is the staff! The entertainment team is amazing!! They are always there to take care of you and make sure you're having a great time...the bartenders at the lobby bar are the best, all the waiters at the restaurants, reception, and all the managers!! You are all incredible! Keep up the great work and I'll see you all again soon!! Los quiero mucho xxx

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