Holiday Inn Resort Aruba

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 4559 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Vow Renewal Stay

    Reviewed by 182stephanies(Spotsylvania, Virginia, United States) on Jan 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have been to Aruba 4 times & stay @ Holiday Inn EVERY time. This time we renewed our vows w/ the help of the hotel staff. The staff is like our family! We love them. The resort is wonderful & we LOVE the Sea Breeze, Corals & the Divinci!! Love John, Eddy, Sammy, Jimmy, Andres, Wilmer & ALL of the Coral girls!!!

    Not impressed, will not stay here again.

    Reviewed by Tim V(New Berlin, Wisconsin) on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We read all the reviews and had low expectations for the rate we paid on this "resort" (as calling it a resort is a stretch). The Holiday Inn did not fail to impress us ..... in a negative way. They put us in one of the worst rooms available (after telling us that it was an upgrade?). the inside of room itself was not bad. Maid service was very good. This is an old hotel and it looks it. After the disgusting treatment we received at the front desk trying to get a better room (offering to pay more for anything better than what we got.... with no luck), we decided to not give this business one more nickel of our money for any food or beverage. Was a great decision to get the heck out of this place whenever we could for just a walk around or eating at the many options available across and down the street. If you feel you need to stay here, do yourself a favor and don's stay here as an all-inclusive. The many food places and options on the strip make this place look pathetic....not to mention super expensive for the very average food available.

    Not so great anymore

    Reviewed by emilycV805ZU() on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Currently here at the Holiday Inn Aruba and haven’t been too impressed. We have been coming here for 5-6 years now, but thinking that this will be our last visit. First night we were here we all got into bed to find sand at the bottom of bed, lots of it. Kids were already asleep but I went down to the desk to see about getting a complete cleaning the next day. I was assured that housekeeping manager would contact me and the room would be deep cleaned the following day. Housekeeping came and my husband walked in to the room and they were not even going to change the sheets. They were simply re making the beds. Never heard from the housekeeping manager. Had my husband not been in the room, I’m sure we would have not have gotten new sheets. Bartenders at the beach bar are miserable! Barely make eye contact and seem annoyed to serve you drinks. We were so used to the friendly staff here, but appears things are much different! And the palapa, umbrella situation needs some attention. People wake up at 330 am to reserve an umbrella/beach chair by the pool. It’s impossible to get a spot under some shade unless waking up at 330-530 am is part of the process. We are traveling with a baby and not having shade has put a damper on the vacation. Overall, the hotel needs a complete overhaul, it’s showing its age!

    Beautiful Beach NOT crowded at ALL!

    Reviewed by theporterhouse4(Rancho Palos Verdes, California) on Jan 23, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed at the HI Aruba January 12-18th 2020. The location of this hotel was spectacular! It is located in the "high rise" section of Aruba, but the hotel in comparison to others was small...and that is GREAT! We NEVER had a problem finding a great spot on the beach and when we did, we didn't feel crowded by space invaders! We were welcomed by Martin the hotel manager and he was fabulous. He assured us that our needs would be met and they were! Our housekeeping assistant was awesome as well...sadly, I did not get her name. We had our room cleaned every morning and they checked on us in the evening to see if there was anything additional that we needed! We LOVED Eduardo in the Lobby Bar. He has worked for the HI for a long time and it shows! he was friendly, accommodating and always remembered our order! The food was good. It was easy to find something that you liked! The proximity to a lot of what Aruba had to offer and the staff at the HI made this stay memorable!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Relaxing and Nice Stay!

    Reviewed by BedStuyTraveler9(Brooklyn, New York) on Jan 22, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I really enjoyed the Holiday Inn Resort Aruba! I was apprehensive from reading some previous reviews, but I'm not sure why anyone would give it a bad review. Check-in literally took less than 5 minutes. The staff was WONDERFUL and so welcoming. I loved the open-air lobby and the beach was gorgeous. There's plenty of places to sit on the beachfront - the property is so big and their beachfront is so massive, it never felt too crowded. The rooms were large and clean! Pretty standard, but I was never in the room so I didn't need any extra bells and whistles. Another thing I loved about the hotel was the proximity - you can walk anywhere, and there are tons to choose from as far as bars, restaurants, shopping and nightlife goes. My only qualm was that they made drinks with the most minimal amount of alcohol in them. We did participate in the happy hour (2 for 1 every evening), but ended up buying beer/wine/liquor at a local bodega for drinking on the beach. Overall, I'd 100% stay here again. It's a GREAT deal for the price and a beautiful property.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5