Excellence Playa Mujeres

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    What to expect (based on 17284 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    HM September-October 2019

    Reviewed by knm94(Oklahoma City, Oklahoma) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I would highly highly recommend this resort. Every employee was amazing. I did not have one encounter with an employee that didn't seem happy to be working! All of them had smiles on their faces and always said hi. We are from Oklahoma so hospitality and the friendliness of people/staff is important to us... and really, the employees were probably one of my favorite things about the resort. They are truly there to help you have the best time and do whatever they can to make sure that happens! It felt like home. Every restaurant was amazing as well... (Spice was our FAV) but all are great! Food and service were both excellent quality. Overall, EVERYTHING was amazing and we had the best time on our HM. There are quiet places when you need/want them for some quality time and also fun activities and entertainment when you want to socialize as well. Excellence is definitely a resort to HM on!!! We will for sure be back again. :)

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Paradise!!

    Reviewed by joefoote17() on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The best all inclusive in Mexico hands down! Every single staff member was especially friendly and helpful! Not a one passed you on the resort without saying hello. They all seemed like they loved their jobs! The rooms were huge with fantastic furnishings and touches. The nightly entertainment was truly amazing- the music, performances, themed nights. The food really set this place apart- not your typical all inclusive food. This was inspired, creative, gourmet food. The beach was gorgeous, day beds under the shaded huts were perfect. The whole place was immaculate. My wife loved Aroma, the coffee and sweets shop. I loved the cigar bar and Jason and Toma at the Prelude bar were fantastic daily. Jose at the sports bar was smiling 24/7. This place does it right.

    BEST ANNIVERSARY!

    Reviewed by NorthStar658196() on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I celebrated our 5 year anniversary here and absolutely loved it! The food was outstanding, service was incredible. Everyone was super friendly and made us feel at home! We will be back, I was already looking at booking for next year.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Excellent

    Reviewed by jacobconk() on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had an excellent stay. It was our second time at the resort. Both times were fantastic. The property is very well spread out. The food was fantastic. The service was great. The only very slight critic would be I wish they had more U.S. TV channels, mostly for watching popular sporting events. The sports bar on the resort couldn’t even get the prime time football games broadcasted. Overall great and we will be back for a third time.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Amazing Experience

    Reviewed by aflowers23(Farmington Hills, Michigan) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort is amazing!! What a beautiful resort. The staff was very friendly to the point where they felt like friends. The food was great and they have so many activities to participate in. This resort is perfect for people that just want to relax AND for people that like to party.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5