Panama Jack Resorts Cancun

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 10356 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Extremely Rude

    Reviewed by Kimpost92() on Sep 10, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    My husband and I booked a stay at Isla Mujeres but wanted to stay in Cancun for one night. We took the ferry over and stopped by here to look around and see if this was a place we wanted to stay and were demanded to leave even when we tried to explain the purpose of our visit. He basically pushed us out the door. We will never stay here with how rude this man was to us.

    Beautiful hotel! Great for family.

    Reviewed by Yari T() on Sep 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I love the hotel, is great for family vacation. All the food is delicious and the staff is very friendly. Beach is right in front, it has 2 pools and a pool area for the kids. The only thing that I didn't like is a little boring at night. The only place to hang out in the hotel is in the lobby bar because there is not disco or something. If you want to party you need to go out of the hotel but I didn't like outside because there is a lot of people trying to sell tours and stuff.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Short Vacations

    Reviewed by Alfredo-ZGC(Arequipa, Peru) on Sep 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our time in Panama Jack was unbelievable, we felt in love of the hotel from the first day, the rooms, the beach, the food, everything was perfect. Staff were very kind in every moment. We would love to come back for our next vacations.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Vacations

    Reviewed by Blanca D() on Sep 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Really great experience at this hotel great staff, great food, they have a lot activity’s if you don’t need go outside it’s not necessary in this hotel they have everything if you plan vacations think on panama jack resorts at Cancun truly recommended.

    Beach Walkout Room & Service!

    Reviewed by mdolson91(New York City, New York) on Sep 10, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Our time at Panama Jacks was amazing! The food at the buffets were awesome! The food at the sit down restaurants, Casa Del Rosa and Viaggio were not as good as I would have expected for a sit down restaurant, however the wait staff service more than made up for that! We stayed at the resort/on the beach for the majority of our stay. Our beachside service was phenomenal. Manuel never let our drinks or our stomachs go empty! Even brought us fresh fruit platters for breakfast. 5 star service! We stayed in a beach walkout room. I think my only disappointment was that while the room was directly on the beach, it didn't actually have ocean views. There were 3-4 rows of cabanas blocking the ocean views.