Óleo Cancún Playa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1225 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Australian family holiday January 2020

    Reviewed by marisaw601() on Jan 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Fantastic option for Aussies - better than Bali or Hawaii as cancun strip safer, cleaner, cheaper and more to do. Oleo is perfect option as quieter but convenient. Staff are amazing - big shout out to Gerson in reception, and restaurant staff - Ileana, Manuel, Valentina, Jose, dulce, jessi, Blass and trendira. Nothing was too much trouble - even finding us ice cream when not on the menu. Food fantastic, beach gorgeous and clean. All inclusive was just that - everything you could want. Perfect for families through to couples as lots of options. Would highly recommend it if after a mix of beach, culture, new experiences that caters well for English speakers and looks after tourists to ensure you have the best holiday possible. We went January which is their winter but weather mid to High 20's each day. Perfect, Book your trip now!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Good hotel for a fun holiday

    Reviewed by GerryG8(Brighton, United Kingdom) on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Very friendly hotel, staff especially helpful. Rudy did a great job confirming our pre-booked taxi for us as we don't speak Mexican. Mediterranean restaurant superb. Lack of sunshades as strong winds all week, red flags so could not swim in sea. Lots of people enjoyed the swim up bar & volley ball in the pool. The bar staff in the Lobby are friendly, funny & very quick. Entertainment in Lobby every night - fat too loud. A good hotel for Stag & Hen parties, not for peaceful relaxing holiday we wanted unfortunately.

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-5

    Oleo 2020, 21st birthday

    Reviewed by Jakeeeboy98() on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    where to even start so me and my dad came here for 11 nights for my 21st birthday. Flying from London the 11 hour flight is gruelling to say the least however that is hand on heart the only negative I have to say about the whole trip. we did our research knowing we wanted a hotel that was classy and not overbooked/oversized as so many of the surrounding hotels are. We arrived at oleo and are instantly greeted with ice cold drinks and cold towels to wash our faces. Checking in was easy peasy and we soon got settled in. we had one minor issue with our room but in all fairness we was upgraded instantly to a honeymoon suit which blew us away! ( we didn’t mind sharing the king size bed ahahaha ) the stand outs of the trip for me are 100000% the beach and the staff. The beach is literally a 2 minute walk from your room! It’s all so convenient?? the 3 restaurants they have I would all recommend. I have to say there are definitely individuals to be named for an excellent service, they made the trip so so so much more enjoyable. The standout staff are Iliana, Dulce, Blas, Yeseli, Manuel Jose, Erendira and David ( bar ). This hotel should never let staff like that go . The swim up bar is amazing and I was surprised that all the alcohol is premium there’s no expense spared. The whirlpool as well so so relaxing. I’ve been on so many holidays I get away at least twice a year and I can honestly say I’d come back here, absolute trip of a lifetime. You get what you pay for it’s common sense but this place is something else. Once again shout out to the staff, me and my dad hope you get the recognition you deserve. Will arrive back in London tomorrow morning and back to work Monday, love it???? book book book your holiday here, 0 regrets! This is the first review I’ve ever written it was that good ahahaha.

    Great stay in low season!

    Reviewed by Laurenfon(England, United Kingdom) on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed at Oleo for 4 nights with a group of friends and had a great stay! Great value for money! Pros Resort- The hotel was quite small however it has all you would need for a week in Mexico. Keys- There is a keyless system at the hotel which means everyone is given a wristband which doubles up as room key. I love this feature! Pool and Beach - Plenty of sunbeds available at the beach or by the pool. The sea is very choppy so not great for swimming but fun for a splash! The towel system is very strict so make sure you have your towel card at all times. Rooms- We stayed in the Superior Sunset. Rooms are incredibly spacious, modern and clean. Minibar was restocked daily with soft drinks. Food - Breakfast and lunch at the snack bar is great. We found out you could order bacon and an iced coffee at breakfast if you asked so there may also be other hidden items! Drinks- For an all inclusive, we found it great that you could request branded alcohol Free of charge. At other resorts, there is usually an additional fee for this. The Caiprinhas and Mojitos were delicious! Cons Food- the dinner at the buffet restaurant is very average-poor compared with the other meals. I also find it incredibly odd that throughout the restaurant, they have no guacamole- we are in Mexico after all! A la carte restaurants - We ate only at the Alma which was really good food however they need to improve the reservation system. We visited in low season and it was hectic to say the least... Check in - After a 10 hour flight we just wanted to get to our rooms ASAP. Checkin took in excess of 25 mins as they offer this “free pass” at a superior resort. We said no after reading the reviews so would encourage you to do your own reading before accepting. Overall we had a fantastic stay and would return if visiting cancun for a week!

    Excellent Massages at Oleo

    Reviewed by 303marshas(Redlands, California) on Jan 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I had two separate massages one with Christina and another with Josefina that were excellent. These ladies are very skilled at what they do. I had an 80 minute deep tissue massage with each to address issues with my neck and hip area that have been plaguing me for several months. Both identified the muscles that needed attention and yet I got a full body massage.I highly recommend massages with either of these professionals. I wish I could find A massage therapist where I live who could provide the deep tissue therapeutic massage that these professionals provided. Now I don’t dread the airplane ride home tomorrow that would have been painful had I not had these massages. Jill S.