Active Advisories
Please note, Routine maintenance of the main building and room balconies are underway until August 2024. Although the maintenance staff is doing their best to cause as little disruption to the guest experience as possible, we did want to make you aware of the resort’s plans. Please be assured that all amenities at Hyatt Zilara Cancun will be fully operational and no venue closures are anticipated. All efforts will be made to minimize impact to guests during this time.
Overview
Beachfront with breathtaking views of the Caribbean Sea. This adult-only, all-suite, all-inclusive resort, combines outstanding facilities with exceptional amenities.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
310
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
Amenities
Location
Reviews
Spring vacation
jimdandy2002 (Sidney, Ohio) on Mar 23, 2024
The staff here is very pleasant and eager to serve. The Zilara is a spotless facility with amazing views. They always remembered our dietary restrictions and offered several options to accommodate this. Excellent food selections in many different cuisines. Loved this experience
Great time at Hyatt Zilara Cancun
Wendy B on Mar 23, 2024
We stayed for five nights at the Hyatt Zilara Cancun in March 2024. The location and view at this hotel is amazing. The view from our balcony and the pools of the Caribbean Sea is unparalleled. The room (ocean view double) was laid out very well and comfortable. But clearly the excellence at the Zilara Cancun starts with their staff. Everyone we met while staying here was incredibly warm and welcoming. The service at the restaurants and in the pool areas was responsive. We didn’t have to wait long to have a waiter offering drink service while at the pool providing a very relaxing experience. We ate at the four restaurants on site at least several times each. We ate most of our breakfasts and lunches at Punta Vista. The restaurant has a great view, wide ranging menu and exceptional service. From the Captain at Punta Vista, Samantha, and the chef, Cocom, to all of our waiters, Alfredo, Hector, Elias, Valdemar and Pedro, we enjoyed the best service and great food. They would often offer suggestions on menu items that we may like and they all were delicious. One night, we ate a teppanyaki dinner at Asiana and it was the best experience we have ever had for a teppanyaki meal. The food and service was exceptional. We also enjoyed eating at Maria Marie. The food was varied and excellent as well. Definitely order the soufflé for dessert. We will definitely look to stay here again.
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