Sun Palace reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 5.0
  • Value 4.5

9411 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Awesome Paradise

lonniemoreno (West Covina, California) on Apr 20, 2024

What a paradise. Our time spent here was both relaxing and fun at the same time! We were welcomed at the front desk with some nice tropical tequila drinks. Everyone from the baggage handlers to the front desk were extremely warm and welcoming. They even upgraded me because it was my bday! The grounds are immaculately clean and everyone you come across greets with a kind hello or HOLA! When we got to our room, we were pleasantly surprised with the incredible ocean view. While it was a bit of a side ocean view, nevertheless it was gorgeous and you can see the crystal clear waters and beautiful ocean waves. While you do need reservations at the restaurants, they were able to accommodate us at Aurora, their Mexican restaurant. (Fuego was a longer wait, make sure to make all dinner reservations on the app in advance). All food and drinks were delicious and service was great. This place has a pretty cool room where they have nightly shows. We saw Jersey Boys, the Glow Dancers and Circus. All were highly entertaining and fun! They even have a bartender in the back making drinks the entire time. So cool. Pools are so relaxing and food and drinks being served the entire time. We loved their awesome pools and how they literally melt into the ocean at the right angles. Overall great experience. Highly recommend, we will be back. (FYI, waves a lil rough in the ocean, but you can take an ocean dip in the crystal clear waters)

TripAdvisor users rated this property 5 out of 5

Spa, Sun and Sand

Sam C on Apr 20, 2024

Fantastic adults only resort. Pedro was lots of fun with entertainment activities around the pool. And Samantha in the spa was wonderful guiding us through the hydrotherapy before our couples massage with Doris and Indra. Definitely would travel here again. The beach is unbeatable.

TripAdvisor users rated this property 5 out of 5

Excellent resort. Very hospitable!!

rishabh2602 (Gurugram (Gurgaon), India) on Apr 20, 2024

Excellent hospitality and lots of fun activities everyday! Pedro and Jonathan were simply amazing with hosting the volleyball and so may other entertainment activities at the pool. Absolutely recommend this place! I got a free upgrade and that made our stay even better. Will visit again for sure

TripAdvisor users rated this property 5 out of 5

Great experience

Sarah Y on Apr 20, 2024

Pedro & Jonathan for entertainment staff were amazing. Karen did a fantastic job on the massage! And Jose was an amazing bartender. Gilberto as a bartender was amazing too. Would recommend for an adults only trip! Entertainment pool was really good.

TripAdvisor users rated this property 5 out of 5

The Sun is a relaxing and beautiful resort with very friendly staff

Tony L on Apr 18, 2024

The wine tasting with Alessandra was fantastic. She was very knowledgeable and entertaining. The chefs dinner was very fun and tasty. The whole staff is warm and accommodating. Daniel the life guard was so helpful setting up the umbrellas on the beach.

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