Renaissance Curaçao Resort & Casino

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2415 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Superb

    Reviewed by nathalydemey(Aruba) on Aug 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My family and I went for a weekend get away to Curacao and stayed at this property. From start to finish the service waa superb. My dad has vision problems and the team of the bellmen service went above and beyond to help him a gentleman whose name I forgot even walked him all the way to the pool thank you lads you are what customer service is all about. Our views from the majestic suite where we stayed in was superior

    Potentially a great hotel with very friendly staff but its under construcion and expensive.

    Reviewed by Enno R(Oranjestad, Aruba) on Aug 19, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We stayed here only 2 nights. Upon arrival (before checkin time), the friendly frontdesk agent arranged a room for us but eventho the room was nice, behind the curtains, was black wall. We asked the frontdesk to upgrade the room to a room with at least some daylight, which she did. The upgraded room was on second floor with according to the specs, ocean view. Since the hotel was in renovation, our view was a construction site with a big container below the balcony. Drilling and hammering from morning till afternoon was not very pleasant. The upgraded room was definitely not worth the extra $40 (without tax) per day.The rooms itself are very nice. Fortunately the construction didnt work during weekend, so eventho we still had the big container below the balcony, at least the noise stopped..

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-5

    Value

    Value-2

    Amazing stay

    Reviewed by 870shirley(Oranjestad, Aruba) on Aug 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    As soon as I checked in felt at home, we welcomed the ice cold bottles of water that were handed over to us, it was a very warm day. I must say it was very easy to make the reservations, they staff took care of my daughter's room, it was her wedding weekend, the upgrades, the attention to the rooms, amenities etc. The property has a winning team, I was always addressed by my name, I felt important. Excellent customer service ! Kudos to Maritza Molina, Alexis, Miguel, Tiffany, Francis, staff at the Infinity beach, thanks to Margarita & Desmaline, in Housekeeping, Thanks to all for making this a very special and memorable event for our entire family, for the bottom of our hearts.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Great hotel for Business in Curacao

    Reviewed by dickhardini(Miami, Florida) on Aug 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stay at the Renaissance Curacao for business. The staff and team n Curaçao are welcoming. The location of hotel is right in town and has everything you need close to you. Great restaurant close by is Steak and Ribs. The breakfast buffet is delicious at the hotel.

    Great Hotel to stay

    Reviewed by THVAZQ() on Aug 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Roland and Alexis both bell boys, always welcome me with a smile. Very helpful and willing to help. Girls at front desk always solve the problem. Great experience at hotel restaurant This hotel is great for business traveler.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

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