Overview
The rich history and natural beauty of California are captured in the elegant, Craftsman-style architecture of Disney's Grand Californian Hotel & Spa. Home to the world-class Mandara Spa, the award-winning Napa Rose restaurant, and featuring a private entrance into Disney California Adventure Park, Disney's Grand Californian Hotel & Spa offers enough luxuries to keep all of your senses indulged for the duration of your stay.
Check in
3 p.m.
Check out
11 a.m.
Rooms
1019
Inclusions
- Quick access to Disneyland Park, Disney's California Adventure Park and the Downtown Disney District
- Guests key to the magic room card allow guests to charge purchases to their room and purchases can be delivered directly to their room.
- Enter and re-enter the Resort using the exclusive entrance into and exit from Disney's California Adventure Park with valid theme park admission.
- Disney Character Wake-Up Calls
- Extended Theme Park hours, known as Extra Magic hours
Rooms
Amenities
Location
Reviews
How does this hotel have a 4-star rating?!!!
fryearoundtheworld (Tucson, Arizona) on Mar 18, 2024
What a horrible experience. You would think — when you spend $600 a night — that you would get a decent hotel experience. Not at Disney. This place is so overpriced, it’s ridiculous! We arrived on Friday night to discover that our king bed request could not be granted. We were given two queen beds, with no room for negotiation. No crib in the room despite our request either. Arriving at 8pm with a tired baby, we waited and waited while they got a crib for her. After flying, we were parched. A couple of bottles of water in the room? Not at Disney! How incredibly cheap. I called to ask if we could get some complimentary water — they said they don’t offer such a thing. After I explained how appalled I was, they brought us two waters. Is this really what one has to do to get water at a “luxury hotel“? The place was old and uncomfortable. We woke up in the morning and went down for breakfast. We had tried on multiple occasions to make a reservation on the Disney app, something the staff say is easy, without success. After waiting for a table, we were seated for our mediocre $52 per person buffet. Never have we paid so much for such mediocre food. We left the place at 7am and returned at 1pm. One would think housekeepers would have had adequate time to come? Nope, not at Disney. The baby needed to nap so we put up the “do not disturb” for a couple of hours and then called for housekeeping when she woke up a couple of hours later. We went out for dinner (off property, good luck getting anything on property, even as a guest) and returned around 7:30pm. Do you think housekeeping had come yet? Nope, not at Disney. No towels, nothing. We called down and express our disappointment, and they brought us some towels. Oh, and by the way — the mouthwash they provided had 4 different types of parabens in it, along with fragrance. In your mouth??!! Yuck!! Another night in a crappy hotel room before check-out the next day. At the front desk, our concerns were met with ambivalence. This seems to the the theme at this awful hotel. I cannot believe that this hotel has the ratings it does. Aside from its location, it has absolutely nothing going for it. Worn facilities, bad food, and zero service. For $600+ a night?! Never again.
Service, Rooms Have Gone Deteriorated
vakamalua (reston, va) on Mar 15, 2024
It had been a while since we stayed here & were quite disappointed that especially the service had deteriorated. It is a premiere Disney property, wonderfully convenient to the two parks & Downtown Disney but, considering the king's ransom rates, it doesn't fully deliver the luxury experience. The front desk staff is ill-trained & inattentive. Examples: We had an issue with the room we were assigned though a group & were met with shrugs & inaction, even from the manager; the issue was never resolved. When asking for housekeeping within a certain window, the front desk said it was not possible; when I went to the next person at the front desk, it was taken care of. Their dining app booked a reservation for us & when we got there that restaurant was closed. Overall, customer service is not a priority anymore. The rooms are quite small, crowded & showing their age. For a premium price, we had a view of a porch roof. Can't recommend.
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