Castle Hotel
What to expect (based on 2722 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
The Castle Hotel Review
Reviewed by Traveler-Compass-146() on Mar 23, 2021
We booked this holiday as a lockdown break with our children: Layla (4), Zac (7) and Felicia (11). Our family arrived and found free parking immediately, thanks to marked spaces. We checked in and found our room. The beds were appropriately positioned and very comfy Thanks
Lovely afternoon tea experience
Reviewed by neelsia(County Dublin, Ireland) on Jan 23, 2021
Went there for festive afternoon tea before Christmas. Lovely cosy and festive setting. Friendly staff and delicious food. An escape from the world for a couple of hours in an historic Dublin hotel. I would recommend a visit here
Awful loud room, Poor attitudes, Rude, lies
Reviewed by ciderhead86() on Jan 21, 2021
The location is brilliant but that is all this Hotel has going for it. First of all, I stayed at this Hotel during the latest COVID restrictions so can appreciate it is a difficult time for a lot of people within Hospitality but the experience I had was genuinely horrible and has nothing to do with COVID. First of all, there was a loud noise (similar to a washing machine constantly going) above the room I was staying in which made it extremely difficult to sleep, every night I was there. Only on the last night when I asked the reception staff to come over and listen to the noise for themselves did they allow me to move to another room just to sleep. My breakfast order was wrong on every day and late twice and over an hour and a half one day. The worst part of the whole experience is when I tried to highlight my concerns and experience with the Manager Yvonne. I reported all my issues to a lovely lady (the only member of staff who seemed to care and genuinely listen) on reception when I was checking out who advised that Yvonne would be in contact. This did not happen and despite being promised on 3 occasions that Yvonne would be in touch since I have checked out I've not heard anything. It feels like now that they have taken my money they do not care. I have since tried to contact Yvonne via calls and over email but she has refused to come back to me. If I was you I would save your money and go Somewhere else.
Individual ratings:
Cleanliness
Location
Service
The Elf ...
Reviewed by Angm485(Dublin, Ireland) on Dec 23, 2020
Been here a few times ... 1st time stay over .,. Room was comfortable and spotless ... food was lovely ... had lunch and Christmas dinner ... our waiter Trevor . Went above and beyond for us .... breakfast Was excellent ... will definitely go back to this jem and tell all my friends about it .,.
Individual ratings:
Rooms
Service
Value
Excellent
Reviewed by carprendy() on Dec 14, 2020
Lovely cosy hotel! had a great 2 night stay the staff were very helpful. Great value for money breakfast was fab! wil deffo be back again to stay thanks for such a nice stay.the room was perfect for one person nice and clean and warm!
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