W Fort Lauderdale

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 610 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Celebrating my Birthday at the Wow suite it’s a real WOW

    Reviewed by Adi F() on May 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I highly recommend everyone to stay at The W hotel if staying in the Fort Lauderdale area. Amazing suite the Wow suite is a real Wow with beautiful views, exquisite lounge and food, and very friendly customer service. I love staying at the W was a perfect stay for my Birthday!!! Thank you for a nice weekend!

    Excellent service! High quality rooms and great location

    Reviewed by Benji700() on May 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Jasper at the front desk is one of the most customer focused hotel employees I have ever met. He made sure I had a room available for an early check in and he made sure the room would be in a very quiet location so I would get a good nights sleep. That is how customer satisfaction should work! 5 stars to Jasper and to the W. Rooms are beautiful and nicely appointed. Location is perfect! Will stay again!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Jasper is a king!

    Reviewed by MrBisono() on May 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I’ve stayed in a couple hotels near the area but there is not a hotel that compares to W. I went down to Florida for my birthday and I had such a great experience. Starting of since the moment I checked in. Jasper has such great hospitality and he knows what the guest want to hear. All thru the stay he was just on point and should definitely be a manager. Everyone else that I encounter with in the hotel was great from valet to the pool Luis was really great at the pool always on point knew It was My birthday so he wanted to make the best of it. Also I want to mention Sashanna and Keyon they were working over night and they were just great people to talk with. Thank you for hiring staff like this. Guest like me really appreciate it. I’ll be definitely be back soon.

    Good Service, Gross Room

    Reviewed by hipbee(Orlando) on May 13, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The staff is very friendly and always smiles. They are very accommodating. Our room was so gross, though. Everything was damp. Nothing ever dried which is what I owe the disgusting smell of the mattress to. It was so sickening it kept me awake (think a mixture of socks, mushrooms and canned peas). The fact that the bedding was damp didn’t help my sleep either. The furniture was stained and the beautiful balcony we thought we were getting was a stained love seat, tiny table and crappy chair. Also, 2 of the 4 times we ordered room service we were missing parts of our order. The tub was also slow so we had to pull up the gross drain. The beach is across the street and there is no food or alcohol service, as a heads up. I did really enjoy the staff and the food and drinks were very good. Good enough that despite my disappointments, I still give it 3 stars. But I’m glad to go home to a bed that doesn’t make me what to disinfect myself all night.

    Disappointing problem that went unresolved.

    Reviewed by Connector744854() on May 10, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Hotel is nice looking, and right across from the ocean. . I’m titanium and I had to pay for an upgrade. Also lines were long to check in. Once in upgraded room in the late evening the tub, and shower all backed up w sewage and the toilette didn’t flush. In the morning the shower and tub had a scum layer in them, and toilette didn’t work. I called the hotel and they never got back to me. Was just very disappointing Thank you

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