Aqua Aloha Surf Waikiki reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 3.5
  • Service 4.0
  • Value 4.0

1912 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Would not recommend

Denise A on Apr 02, 2024

the size of the rooms + the location was the only positive thing about this hotel. The pool is a size of a small pound and the staff is rude. The cleaning staff comes and goes whenever they feel like it, and used our toilet without flushing while "cleaning", it was disgusting. They come every third day, and sometimes they would actually clean, and some days they would just switch bed sheets and towels. Because they clean at any time of the day, we would often have to sit hours in the reception to wait for them to finish even trough we had been gone the whole day. Would NOT recommend.

TripAdvisor users rated this property 3 out of 5

Affordable and friendly with great location

Michael B on Mar 05, 2024

Definitely not the nicest hotel but considering the price of everything on Waikiki I assume that this is what should be expected. I’ve paid far less for more. The staff was very friendly and very helpful always. Aside from a bizarre reservation policy that may leave you with something other than what you reserved and trying to resolve this with the staff, I would say we had little to no issues

TripAdvisor users rated this property 3 out of 5

Mixed emotions on dated hotel

R8578TZgs (United States) on Mar 02, 2024

This is an old hotel with rooms that are very dated. There is no closet space other than two drawers in the room for your things and those have extra pillows in them. The bed sheets are not ironed, but clean. The pillows are very soft, and the mattress is also very soft. The room has windows that don't keep out the noise and you can hear the trash pickup out on the entire street starting around 3AM till well past 8AM. The pool is incredibly small and does not look like anyone uses it. The staff is very friendly though and will help you out as much as possible. Rooms are cleaned every 3 days but if you need extra stuff, they will bring it up for you. Parking lot is small but adequate and rate is ok. There are no bellmen to help you with your bags. With all this, next time will stay elsewhere.

TripAdvisor users rated this property 5 out of 5

Excellent value for money

pborko664753 (Szczecin, Poland) on Feb 29, 2024

Great value for money, great location, friendly and helpful staff, nice pool. Quick check in as well as check out. Plus for letting to leave luggage’s with no extra fee. Overall 10 out of 10. Would highly recommend to family and friends.

TripAdvisor users rated this property 3 out of 5

Aqua Aloha Surf

RRojo10 (Oahu, Hawaii) on Feb 29, 2024

This hotel is a 2star hotel. Older rooms and bathrooms. For the price it's a fair deal. However they didn't include several fees to the total price, which was charged while trying to check-in (parking, double fees, taxes on security deposit??). Small parking lot in basement. I paid for parking, but there were no empty spaces to park. Was told to go park somewhere else, like street parking or at the International Market Place. I'm not complaining about it, since I booked a day before my stay. But if you have time to book early, Aqua Palms or any other hotel in the area is better.

View All