Moana Surfrider, a Westin Resort and Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 6134 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Nostalgia

    Reviewed by cem o(Yalikavak, Turkey) on Aug 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Forty years ago november 1979 :)) Such a lovely room overlooking to the sea great barbecue party at the back garden with a lovely music...coppa cabana...yes that was our memory.. Wish all newly married couples to visit Waikiki...

    Beautiful Hotel

    Reviewed by Sandra G() on Aug 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We 'moved' to this hotel because our original booking was very disappointing. This hotel is beautiful, the staff is pleasant and helpful and the food is good. A 4 not a 5 because the bed was not comfortable (unusual for a Westin) and the coffee pot and hairdryer really should be updated. But Moana Surfrider is probably the nicest hotel on Waikiki Beach. I especially liked that I could reserve an umbrella and chairs for the day ($$) - best to do it at least a day ahead of time. Then you are assured you have a spot all day even if you come and go.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Worst experience, even as a Marriott AMBASSDOR

    Reviewed by tongc872() on Aug 10, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Worst experience among my 600 stays with SPG and Marriott, Even I am an ambassdor of Marriott/SPG, I have to say this. 1) the staff was rude and unprofessional; 2) the housing keeping hardly cleaned the room and tried to enter without my permission; 3) the very loud false alarm happened 6 times at 5am and woke up my families for multiple times, and there is no apology at all. Definitely avoid this hotel. There are enough great resorts nearby to choose. ?????????SPG/?????????????????????????????1)?????????2)???????,?????????????3)??????5?????????,???????

    Fantastic Visit!!

    Reviewed by Lovetogolf71(Upland, California) on Aug 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We’ve stayed several times at the Moana and have been very happy, but this last time was exceptional due to the excellent customer service from Joseph at the front desk. It was a very busy time but he went above and beyond, our room was great- beautiful view and it made it so nice and relaxing. This hotel is right on the beach, close to all the restaurants and shops. We look forward to returning as soon as possible!!

    Waikiki holiday

    Reviewed by wielands530(Auckland Central, New Zealand) on Aug 08, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We love Waikiki but it is getting seriously expensive Don’t forget to add tourist tax and the $38 daily “ resort fee” to whatever price you get for the room. Add $60 a day to hire a chair ( or get to your free poollounger by 6 am they are so scarce ) . So Summary - expensive but sometimes you just gotta pay as ( if you like packed beaches, and people watching and glorious views ) the hotel is beautiful

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