Luxor Hotel and Casino

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 40678 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    No

    Reviewed by behouk38() on Sep 18, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I will not stay at the Luxor again. Charging for parking was uncalled for. The access to the other casinos was good. Resort fees in Vegas are also ridiculous. I have been here 15 times and I think they are pricing me out of coming here again

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-1

    Great Stay

    Reviewed by lisw200(Honolulu, Hawaii) on Sep 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great gaming machines. Great service by the people on the floor that work there. Great crowds at the casino each person seem to be having fun. we did . The housekeeping staff did their job to the fullest. The restaurants made sure your food was good and plentiful. The gaming machines exciting . The noise and the atmosphere enjoyable

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Pleasant but not great

    Reviewed by MarionB3089(Shildon, United Kingdom) on Sep 18, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We have stayed at this hotel before, many years ago. We couldn’t believe how much it had changed. There was a long check in queue but we didn’t have a long wait. Our room was not ready and we were upgraded at no extra cost. Room spacious with coffeemaker and a fridge. Room was clean and towels etc replaced daily. Ate at the pyramid cafe , quick service even on a busy weekend. Food good but a little on the expensive side. The Backstage deli is good value. Casino can get very smokey , don’t know how they rectify this, I would prefer non smoking everywhere. The Blackjack dealers do not interact with players, don’t know if this Luxor’s policy but a smile or to wouldn’t go amiss. One dealer paid my husband out when he hadn’t won. He told her and gave the chips back, not even a thank you. NO MANNERS. This particular dealer was called Misty and she is really unpleasant and she gives the impression she’d really would like to be somewhere else. Pool ok, more (Free) umbrellas are needed especially in the times of high temperatures and no breeze. The music is only one cd? and after you’ve heard it once/twice it’s really annoying. Tried the buffet, limited choice but ok we’ve been in much better for less. All in all a pleasant stay but doubt if we’d come back to the Luxor again.

    Time to update

    Reviewed by Debbie L(San Mateo, Florida) on Sep 18, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The gambling was fine. The property itself needs updating. It is old and worn. The staff were helpful and courteous. The food was fine. We stayed in a king suite in the pyramid. I expected a modern clean room. The room wasn't real clean and it was dark and dreary.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-3

    Rooms

    Rooms-2

    Service

    Service-4

    Value

    Value-3

    Luxor has really gone downhill

    Reviewed by Holly Z(San Rafael) on Sep 18, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Stayed at Luxor twice recently on the way in and out of a backpacking trip. On the way in it was fine and what I expected. On the way out it was terrible. Ended up with a run down hotel room and was upgraded to an even more run down hotel room when we complained. The customer service was awful.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-4

    Rooms

    Rooms-1

    Service

    Service-1

    Value

    Value-1