MGM Grand Hotel & Casino

We were staying at the MGM Grand when the MGM group decided to close down all of the Casinos. We had to book flights and get back to the U.K. quickly, all of the staff at the MGM Grand were exceptionally helpful, especially the staff on the main desk, under the circumstances and the pressure they must have been under they went above and beyond. For the few days we stayed we had a great time, my only criticism was the fact you can smoke in the casinos, it really was disgusting when you were trying to play one of the tables and someone was blowing smoke all over you, when you open back up please consider all the non smokers, there were a lot more of us in the casinos than smokers.

It was a bewildering week. Attendance way waaaay down at the first day of Pac12 games, then everything was cancelled. Thank you to MGM for allowing a refund when we left early. Vesey was a lovely customer service person. I hope she stays healthy. Our room in the West tower was roomy, clean, though a bit dark (too much "atmosphere", lol??) Jabbawokeez show added some cheer to the experience.

mainly stayed in the hotel because we are just simply want to go to Hakassan and Wet Republic without walking too far lol just like a big name in Las Vegas, the hotel is huge and when we were there not too busy. either its because the virus or just pretty much low season. Room is a bit old but everything is working nicely have no complain actually. a comeback? not sure, probably will try newer hotel

The hotel is a bit old, inconvenient location, although it’s close to shows and attractions. Rooms were very average. Slow service. Such a long walk from the lift to our rooms. Unwelcoming staff. How do you expect people to come back

From check in to check out, this was a great experience. I've been to many Resort on and around the stirp of Las Vegas, this is among the top of the list. Don't take it from me, check it out and enjoy.