SpringHill Suites at Anaheim Resort/Convention Center

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 505 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great hotel, convenient location, clean

    Reviewed by NWballfamily() on Jul 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I was very impressed with this hotel and would highly recommend it. We were in town for our daughter’s leadership conference at the convention center. She stayed with us for a few days and then the rest of the week in a nearby hotel with her group. There’s a good sized front room that was large enough for her to comfortably work on her project. There was a large sized desk, couch and chair with plenty of floor space. It also has it’s own TV. There’s a microwave and fridge and there’s a large bathroom. The areas with 2 beds has a TV as well. The beds were truly queen size, not double size being advertised as queen like some hotels. The bed and pillows were very comfortable. I liked that the beds were far from the doorway so we didn’t hear any noise from the hall. The elevators are quick so there was never much waiting. The pool area is nice, although we only went up there to watch the Disney fireworks once. There are 2 washers and driers available to use. Since we were there so long, we needed to use it once. The biggest issue with that is the cost. It’s a total of $5 to wash and dry 1 load. There’s also CVS on the first floor of the building for various needs. The hotel is is short walking distance to Disney, restaurants, and shopping. The breakfast buffet offers a large variety of foods and is clean. There are workers who are constantly cleaning tables and replenishing food and there’s plenty of indoor and outdoor sitting area. My only issue was that water leaked onto the bathroom floor while taking a shower. It was a minor problem that we just used a towel to fix. Other than that, I have no complaints!

    Perfect location, spacious rooms and great staff!

    Reviewed by SuperKTMs(Washington) on Jul 02, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed on the top 5th floor in a 2-queen suite. Highly recommend the 5th floor with its access to laundry facilities, gym, pool and rooftop deck. Opened our curtains daily and each time the owl perched on the roof of the neighboring hotel creeped me out (see photo)! Notes about the rooftop deck: security comes through at 10pm to ensure guests clear the area. Disney’s nightly fireworks show can be viewed from the deck as well. It’s a short walk to the Disney parks, Anaheim Convention Center and numerous restaurants. Having CVS downstairs was quite convenient. The room fridge perfectly stored our drinks (again, see photos)! Complimentary breakfast was decent but the coffee was weak. Go out and around the corner next door to The Coffee Bean & Tea Leaf for a better selection.

    Great hotel value for the money

    Reviewed by L934WJmichaelf() on Jun 01, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This is a great middle price range hotel for larger families. We stayed in a room with two queen beds, two bunk beds and a pull out couch. If hotel rules would support it, you could sleep eight in this room, no problem. The free breakfast is totally worth considering in your budget. They have ham, cheese, scrambled and hard boiled eggs, 4 types of cereals (the fruit loops goes fast) fruit, waffles, coffee and many other options. Considering that you might spend $30-$50 for a family of 4 for breakfast off site, you should defiantly factor this into the price of the room. Quite the value for the money. Beware of the $25 per day parking fee. Didn’t know about that and there is not a lot of parking available. Other than that issue, we loved staying here. You can walk to the front entrance of the Disneyland amusement parks and if you’re legs get tired, you can Uber back to the hotel.

    Great location...terrible pool with good views

    Reviewed by joelovell21(Hurricane, Utah) on May 26, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    The one area I was very disappointed in was the roof top pool. The view is awesome to watch the fireworks. However, the pool was freezing and there was no hot tub. Who in the world wants to sit cold water on a cool night watching fireworks!?! Its sad to think that the Best Western down the street that was built in the 70s has a better/warmer pool and hot tub, is quite comparable in comfort and breakfast, and was much more affordable. As far as the rooms and comfort of the hotel...its a Marriott so its great! The location of the hotel is also a positive as it is just across the street from Disneyland and we would walk to the Toy Story Shuttle for a quick lift to the park.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-3

    Don’t bother

    Reviewed by viaminorviator(Portland, Oregon) on May 16, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Part of this is my fault; I cancelled our reservation at the Residence Inn next door when I found out they were renovating their pool. I fully expected an actual kitchen like at the Residence Inn and instead was met with a microwave and mini fridge. This is mostly problematic because of severe food allergies. Not being able to prepare our own food meant a lot of extra expense for us. We booked a “family suite” for our family of 5 during our annual vacation to Disneyland. The room is spacious, and you can see the fireworks from the roof, and that’s about the only good thing about our stay here. One bathroom in a family with 3 women is a terrible idea. The bathroom is small and there’s no tub. Our bed was UNBEARABLY UNCOMFORTABLE. Our kids complained about the bunk beds and the pull out as well. We might as well have tried to sleep on the floors. It’s sad when the kids are thankful to leave Disneyland so they can actually get some sleep in their own beds. Literally the ONLY thing you REALLY need after an entire day at the Parks is a comfortable bed and we couldn’t even get that. I called the front desk our first night because it sounded like someone was pounding on the ceiling. I was assured that there wasn’t even a room above us (room 402). The young man said he would send security to see if there were any hooligans out and about. The pounding turned into scraping sounds. The noise stopped around 11pm. Turns out we were directly underneath the pool. All 5 nights we were there was the same thing. Bang bang, scrape scrape, Boom boom, and dragging noises. Speaking of the pool, the photos are deceptive. The capacity for the pool is 20 PEOPLE. It’s TINY. I’m not sure how often these rooms are ever cleaned. Splashes from beverages past litter the walls and weird smears from what looks like old food and god knows what else are everywhere. There’s mold along the shower and the ring around the sink. The wallpaper is peeling as is the paint everywhere (see photos). The climate control ignores you in the main room so our kids were constantly cold. We called down for extra blankets and were spoken to incredibly rudely from the young lady on the other end of the phone. When I went down to the front desk to ask for more linens, there was a young man checking in who was handed some bottled water. When it was my turn, I asked if I could get some as well and was cooly told “you’re not an elite member”. Well la dee da, I guess I’ll go to CVS and grab 12 bottles for $2.99 and you can keep your “elite members only water”. Breakfast was the absolute worst part. We have two family members who are celiac and thought they’d be safe eating eggs and sausage. Sadly they both became violently ill. Turns out the first ingredient in the sausage is BREAD CRUMBS and the eggs are some dehydrated egg with gluten in it. If you like bagels, Froot Loops and waffles, and yogurt that tastes like artificial sweetener, this will be right up your alley. If you want to eat anything remotely healthy that isn’t a carbohydrate, forget it. I gave up after day 2 of sticky tables and we just skipped breakfast altogether. Distance to the park isn’t terrible but it’s a 15 minute walk and not tolerable after days of park hopping. It’s a $9 UberXL ride one way to the Downtown Disney District. For $450/night this place was a disappointment of epic proportions. The icing on the cake was when I approached the front desk to check out and address some of the concerns I had and without even looking up at me, the young lady took my hotel keys and told me my receipt would be emailed to me... Save your money and stay elsewhere. Every single time I try and save money by staying off property I am sorely disappointed.

    Do you need a response from WestJet regarding a positive or negative travel experience?
    Please give us your feedback.

    Required fields

    Write a hotel review

    Only vacations taken less than 18 months ago are valid.

    How was this hotel for:

    Example: (What did you think about {hotel-name}? Was it in a great location? Were the staff accommodating? Would you go back? 2,000 characters max

    We will not post reviews that include:

    • Mentions of specific travel companies
    • Profanity and inflammatory comments
    • HTML or URLs
    • Pricing information

    Example: "We loved our stay! The concierge always went above and beyond!" 140 characters max
    Would you recommend {hotel-name} to a friend?

    Add photos/videos:
    *You need to agree to the submission policy and verify your age before you can share your photos and videos.

    XXXX

     files attached

    Clear all files

      This is the name that will be attached to your review.

      Our submission policy:

      XXXX