Marquis Los Cabos All-Inclusive Resort & Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    What to expect (based on 2773 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Very Nice Resort

    Reviewed by TrvlAgtRet(California) on Jan 18, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We vacationed with another couple for 4 nights at the Marquis Los Cabos. Our top floor ocean front rooms were side by side, as requested. We had wonderful views of the ocean and beautiful sunrises every morning. Despite the main highway being close, we could barely hear the noise. The service was excellent and the food ranged from average in the Mexican restaurant to above average in the Japanese restaurant. We ate twice in the Italian restaurant (because the Japanese restaurant was closed) and enjoyed our meals there, although not outstanding. Our rooms were comfortable, with a king bed and oddly oversized closet, with a small tv off to one side. The bathroom had nothing but a sheer curtain separating it from the bedroom. There were frosted glass doors on the walk in shower and water closet that were somewhat difficult to open. The balcony was quite small, with only two chairs and a table and a rail that was very low and would NOT be considered safe in the US. We sat in lounges on the beach and had no trouble finding someone to set us up each day. Overall,it was a very good experience, except for our transfers. We had pre-arranged private round trip transfers directly with the resort. When our Alaska Airlines flight was delayed over 6 hours, we called the concierge desk at the Marquis and spoke to Grace. We gave her our new flight number and arrival time. She said not to worry, she would let Transcabo know. However, when we finally arrived, the Transcabo rep still had our old flight info and we had to wait nearly half an hour (after traveling 12 hrs) for a car. I emailed the concierge desk at the resort and told them exactly what had happened, and they said they would check the call log and make an adjustment to our bill. When we checked out, we were charged full price for round trip transfers “because we were provided round trip transfers.” As a gesture of good will, it would have been nice to make some kind of adjustment to our bill, since Grace clearly did not notify Transcabo of our later arrival.

    The Perfect Getaway!

    Reviewed by MichellewholivesinLA(Los Angeles) on Jan 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Love this magical place. Have been multiple times, and never disappointed. Has a simple, clean, easy-breezy way about it. Just the right amount of fun, entertainment and relaxation. Not the last time I will go either!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Beautiful Property that needs some TLC to make it worth it

    Reviewed by R5044GAjaimer() on Jan 17, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I stayed at the Marquis in January 2020. It's a beautiful resort, clean with a friendly staff, but I wouldn't stay there again unless management fixed some issues. The resort boasts 3 pools, but 2 of them were unusable because management chose not to heat them and they were freezing and completely empty. The one heated pool was therefore overcrowded. There are no hot tubs outside the spa area, and no beverages are allowed in those ones. The resort offers water activities, but they got cancelled daily because they were held in the non-heated pool and no one wanted to go in. The toilet in our room was leaking from the bottom, and never got fixed despite us reporting the issue so we had a wet bathroom floor during our stay. Finally, as others have mentioned, the dinner restaurants are poorly managed with extremely long wait times despite empty tables and below average food. We chose to go off-property for dinners after the first two nights. Definitely skip the asian restaurant. There was an (unafilliated?) horseback riding on the beach vendor right behind the pool, and the horses looked so malnourished that it made the offering sad instead of a benefit - animal tourism can often be sketchy. I will reiterate that the property is gorgeous and the waitstaff at the pool and breakfast buffet were great. The lunchtime taco bar was cute as well. If management could get it together, this hotel could be a winner.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-5

    Our annual get away, perfect!

    Reviewed by san_diego_guests(San Diego, California) on Jan 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We come to the Marquis at least once a year, the staff makes you feel like family! From the moment we walk in, we are greeted warmly and with such enthusiasm. The staff remembers treat us like we are their family. Suzi (Azucena) around the pool and grill couldn't be more friendly and accommodating, Fernando at the front desk is always happy to see us and help in any way, Salvador comes around checking to see if we are happy with our service and cocktails, Fernando, Christian and Mike around the pool in charge of the activities have such a wonderful personality that you can't help but become involved and don't know her name but the chef down by the pool is beyond great! If something wasn't on the menu, she would be happy to make our requests happen! Can't say enough about the staff, they make our stay awesome!! We keep coming back to see them all and will continue to do so!

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Great for no-cares relaxation

    Reviewed by kteversole() on Jan 12, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Property was top notch, clean, and well maintained. Great service from the staff. The bar staff was well versed in their at...not always the case at large resorts/all-inclusives since they tend to work in volume. The food was good though not great. The specialty restaurants were not sized to handle a full house when the regular restaurants aren't operating. So, why weren't all the restaurants operating when the resort was sold out?

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Service

    Service-5