Grand Palladium Lady Hamilton Resort & Spa

I have visited the Palladium every ear since 2012. My husband since 2015. Each year it gets better. The staff at the Palladium is top notch. I would like to point out some people who I feel have stellar customer service. First, there is Ms. Movian Rowe. Movian is a most valuable asset to your organization. She makes our stay amazing. She remembers we come in the same time every year as we celebrate our wedding anniversary. She goes truly above and beyond our expectations. She decorated our room and the service we received was truly amazing. Movian informed us with all the visits we have made, our status is that of VIP. Movian is most professional, her kindness is outstanding. She guaranteed us a great stay. Next there is Ms. Taneisha Brown in the Negril dinig room, she remembered us from previous times and she made sure we were taken care of during our meal times. She delivered outstanding service with the most amazing smile. She remembered what we liked to drink for each meal breakfast and lunch. Keep delivering amazing quality service Taneisha Brown. Then there is Alexis Colqhoun in the travel club. Although, we aren't members she saw us in passing and still went out of her way to take care of us. Congrats on your upcoming addition to your family Alexis. Last but not least. There's Ms. Tamica Adams she kept our room serviced in the most timely manner. She is very professional and most respectful of our time. She didn't come to early and she definitely didn't come late. So, until next year Sweet Jamaica. I will see you again Grand Palladium. Thank you again. Hope to see everyone I mentioned next year this time.

The main pool aqua class ever Sunday’s with jovanne and do dj preset was AMAZING!! Jovanne has a great vibe with the class and kept pushing us to have fun and do our best. The music flowed well w class. And between Jovanne’s energy and the music kept the class very upbeat and fun! Great job

great class with them. i loved the energy and how the class was instructed. The music went well with the class and was very enjoyable. Would defiantly do it again!! The instructor and Dj were amazing.

Jovanne water aerobics with Dj’s pressy the best staffs ever. We got a great workout in the pool with a ton of energy and felt so refreshed. It’s a MUST DO when you come here! Thank you Jovanne!!! :).

I met the entertainers batman,marvin,Jason,DJ perssy,jovanne,tia they are all excellent staffs I highly recommend these individuals and I have to say thanks to Roy from the bar and the food is good as well vacation well spent.