Grand Palladium Lady Hamilton Resort & Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 9735 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Shamarie Training

    Reviewed by D2380SUsabrinaa() on Apr 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I had a great time participating in the weights training class during my stay. The staff is amazing and they are very knowledgeable. Shamarie very energetic and did a very good job explaining and demonstrating the muscle and exercise. Adrian the life guard at the spa was very friendly and helpful. I highly recommend staying here you won’t regret it!

    Call me

    Reviewed by Kenny1131(Philadelphia, Pennsylvania) on Apr 17, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I stayed in the romance villa and ordered the dinner on the beach for my girlfriend. However the dessert wasn’t correct and wasn’t corrected. I never received my complementary bottle of champagne in my room upon arrival. Asked several times and no one ever answered me.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-2

    Value

    Value-4

    Great resort,welcoming was great.

    Reviewed by dionnashmeade() on Apr 16, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I enjoyed my stay.from the security straight down to the staff to the guest.they were all so friendly and nice.i will do this again. Food was great,servers was kind and welcoming.everyone just did well and I enjoyed.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Good value

    Reviewed by blueboy1667() on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The staff was friendly and polite. The property was beautiful but the mattress in my suite was very uncomfortable. The bed only had three pillows and we had to request additional pillows. The Tv in the living room was not working, but when report it was immediately replaced. The refrigerator in the room was well stock and was refilled daily at no additional cost. Overall the stay was a good value. I would have rated my stay much higher if the mattress was a better quality. Overall I plan to visit again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-4

    Fantastic Vacation

    Reviewed by jenniferjR4031QO(Linden, New Jersey) on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We checked in 4/10/21 and no wait for our room as we arrived early. Had a few issues with our room but by evening they moved us to a new room. So we were happy. The restaurants from what I hear give small portions and not all that great. We only went to Poseidon for dinner once. We ate at Negril, the buffet the entire time which was EXCELLENT !! Besides our excursions we stayed at the pools. Majority of our pool time was at the Adult pool and the bartender Gregory Goffe of the Coral Bar was FANTASTIC! He's very personable and makes hella great drinks. Can't say anything less about his service and concern. He wants you to be satisfied to the fullest when he creates your drink. Thanks Gregory for your impeccable service. Our driver Andre' from Holiday Services was our driver for all excursions and he was terrific. We had a great 7 days here in Montego Bay. We'll definitely be back. Much Respect!! Jenn J. & Donnell A.