Grand Palladium Lady Hamilton Resort & Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 9178 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great trip

    Reviewed by A6127QUolgab() on Aug 04, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great time at this hotel! Everything is excellent including the service and the people! Batman, Marvin, and Powerman made our stay fantastic! All white party on the beach was really fun. I would recommend this hotel to all my family and friends.

    Travel in the Pandemic

    Reviewed by OHbrightskies(Ohio) on Aug 04, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This was our third trip to the Lady Hamilton. Prior to our trip, I spent a lot of time researching what issues we would face. The American airports were about half full and most people wore masks. It was easy to keep our distance. The planes were about half full. When we arrived in Jamaica, we were met by Club Mobay and taken to the front of the line. They were trying to screen three planes that had landed. We were so happy that we had Club Mobay. We had gotten tested the week before at home. This, I believe, helped our process go more smoothly. When we were escorted to the table to speak with the health care lady, we showed our Travel Authorization and answered a list of questions. We had our temp taken earlier at the airport and gave her those numbers. We were given hand sanitizer at several points. It took about 20 minutes once it was our turn. At Club Mobay, we got some snacks and drinks. Our Reggae Tour Rep came and lead us to our driver. While doing my research on the Jamaica Forums, there were a few people criticizing everyone who would dare travel during this pandemic. I spoke with our driver about it and he said they were glad people were coming back. At the resort, we were given sanitizer and had our luggage cleaned. Check in went smooth and we got the building that I requested. We found out that there we only 109 guests. The Travel Club rep spoke with us and we said that we were not interested. I understand that it is their job, however, it was extremely annoying. We started avoiding the lobby at all costs. This is one of the reasons that I gave only 4 stars. During our stay, I spoke with several employees, who all agreed that they were glad people were coming back. My husband said that the one that really hit home with him was the older grounds keeper we stopped to speak with. He asked how we were enjoying ourselves and then told us to tell all our friends to come see them. We have always been treated well on our trips, however, when you are the only ones at the pool, beach or bar, you feel like royalty. The only other complaint I have is them allowing people to play their music at the pool. There were 2 times at the adult pool where other couples brought speakers for their phones. I do not want to have to go up and confront somebody who is inconsiderate, while I'm on vacation. I'm at the adult pool relaxing away from the large pool for a reason. In the mornings, we had breakfast at the Blue Lagoon outside by the pool. They had a menu with traditional favorites on one side and Jamaican on the other. It was really good. A nice change was Miss Lou's coffee bar being open at 7:00 am. We had lunch at the Sports Bar or at Blue Lagoon. The Saturday that we left it looked like one of the big buffets were going to open. We had noticed more people arriving. For dinner they had El Dorado and Portofino open with alternating menus. The seafood restaurant was open 3 days. The food was wonderful. All employees wore masks. They had you use sanitizer before entering the restaurants. I felt very secure. We kept masks in a ziplock bag in our beach bag and also took them when going to bars and restaurants. While we were in the water ( and the only ones on the beach), the lifeguard had one on, while sitting in his tower. The Jamaicans are united in fighting this disease. They kept asking what was going on in the States. I have worked all during this insanity and have been able to stay healthy by wearing my mask and keeping my distance (even if our customers didn't.) I had no issues taking this trip. I felt bad for the people on the forums asking questions and getting shamed. I just want people to know that they do want visitors to start coming back. Make sure you're healthy and get a test before you go. Then, follow all the health guidelines and be safe.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Best Jamaican experience

    Reviewed by anthonycG870BI() on Aug 04, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Annmarie she is the best! , marvin, jason and powerman from entertainment they are very friendly and kind. We enjoyed our stay here we love the pool and the food. We are surely coming back. Best vacation ever. We love to dance with the entertainment team.

    Best Vacation Ever!!!!!!

    Reviewed by 256vanicec() on Aug 04, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    During my vacation I had an amazing time!!! We met powerman Ann Marie, Marvin, Jason and Batman prince thorne Paris spade 45 tessy is so special! Not a boring moment around them the entertainment team is crazy and I love everyone of them, I also met some very nice staffs from other departments too?????????????? thanks Grand Palladium for an awesome vacation ?????????????????? Kameisha Kaneisha Lindsay Damian from Restaurant Kyle bellman Andre bellman Aldurane security Tafaldo cook jerk hut Jeffrey bellman Faybian restaurant Mark for pictures

    Best vacation ever!

    Reviewed by yasminec918() on Aug 04, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Went to Jamaica for my birthday and this was the best trip I have had by far!! The staff was amazing! Ann-Marie, Jason Marvin prince candy and Paris from the entertainment and sports team they are the best they made my vacation worth coming we love them, am definitely telling my girls to come next year in March 2021 this is one of the most beautiful resort I’ve ever been to........one love Jamaica ???? yeah man ????????