Sandals South Coast

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 9512 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Sandals South Coast during COVID

    Reviewed by Trip826272() on Dec 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Recently my wife and I traveled to Sandals South Coast with our best friends for 10 day vacation. This trip was originally scheduled for early April, but was postponed due to COVID-19. We were able to travel in late October thru early November. I must say that the Jamaican Government did a good job requiring a COVID Test before travel as well as wellness check at the Airport upon arrival. The Sandals Staff was no less diligent with regard to safety during our time at the Resort. The Staff followed all the safety guidelines that we all live with these days to include, masks, sanitizer and constantly cleaning at the venues including Shops, Restaurants, Gym and outdoor venues. Inside the Restaurants social distancing was practiced as well. I don’t 5ink Sandals could do more to provide a safe environment. We booked our trip through Amy McHugh at Dream Makers Vacation Services and as always Amy did an outstanding job, keeping us briefed and checking in before, during and after our trip. Several of the staff at Sandals went over and above as well. Those included : Roberto, the Manager of Sushi on the Sand, Bartenders - Ishmael and Krystal and Robinson who waited on us several times. All said, everything that could be done was. If anyone is wanting to vacation during these trying times, you could do no better than Sandals South Coast.

    Jamaica South Coast Sandals Resort

    Reviewed by devaram2020() on Nov 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I went here for 14 days for our honeymoon. The service, food, and entertainment were excellent. We met some really great people while we were there including some of the staff. Leon Simpson, a member of the entertainment staff was especially nice. He sat with us at least once a day to make sure we were happy and having fun. We enjoyed his company as well as the shows he acted in. Overall, we were completely satisfied with the service we received and will go back again one day. This was our 2nd vacation here and we highly recommend it! Dennis & Devara Marsh

    Utopia

    Reviewed by volleyballmomPa(PA) on Nov 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We chose Sandals South Coast, the Over Water Bungalow to re-tie the knot after being together 25 years and married for 10 to celebrate our anniversary among other engagements. Our two main personal butlers were Romaine and Kevin W; who went over and above their job descriptions to ensure that every detail was personal, private and meaningful. Such as brining us afternoon cocktails to our bungalow, setting up our beach side cabana in the afternoon, transporting us on the golf cart to and from activities (HUGE Plus), assisting in taking memorable pictures for us and sooooo much more. We enjoyed massages by two amazing ladies that were always professional and a bonus each time we went we had the same girls. My husband and I experienced the candlelight dinners each night along the beach, the jetty and the impeccable service. We did order from other restaurants for our meals as we did not find the candlelight dinner menu to be appealing for every night of our stay. We loved Giuseppe’s food and found that Eleanor’s was intimate as well. When visiting Eleanor’s please say hi to Earl, he is such a teddy bear that I loved to take home. What I would do differently next time is take pen and paper to write down more names of people that we encountered during our stay. But ultimately EVERYONE went out of their way to say hello, how are you doing, can I help you? We felt safer in Jamaica than we do in the United States when it came to Covid-19 and sanitation. Everywhere we went including excursions the staff was placing sanitizer on your hands. Kudos to you! D&L

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Over Water Bungalows at Sandals South Coast

    Reviewed by JoshuaPurkett(Greensboro, North Carolina) on Nov 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The best vacation experience possible! Our Butlers Derron and Al was the best and made this trip truly unforgettable! You must request Derron and Al for your butler vacation experience. This resort was awesome and we are already planning our next trip back to South Coast!

    Great vacation!

    Reviewed by LauraOH187(Merritt Island, Florida) on Nov 29, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We had a wonderful time at Sandals South Coast. The property is extremely beautiful, and the food and drinks were excellent. The service is definitely top-notch, and the staff will do anything to make your stay more enjoyable, especially the entertainment staff! We especially loved Leon and Melvin. Jackson at Latitudes was also really great (he is hilarious!) We did a Retie the Knot ceremony while we were there, and they were seriously wonderful in helping us plan this and made sure everything was perfect. Rochelle the wedding planner is AMAZING! With all of that being said, we seriously doubt we will ever visit a Sandals resort again. For the price you pay, one would expect that everything would be extremely fancy and luxurious. However, even with a free triple-upgraded room, we were very underwhelmed with our hotel room. The finishes were very cheap and not well done. For example, there were a lot of broken things (lights, radio, tv remote, etc) in our room. The food was very delicious but nothing ever came out hot. The breakfast buffet was just ok- again, nothing was hot. Who wants cold waffles and french toast? Although the liquor is supposed to be top shelf, the best vodka they had was Tito's. I was ok with that, but I would expect to have Ketel One, Grey Goose, Belvedere, or something in that category. We did get a massage and some other spa services. Although the spa is nice, and I heard other people say good things, both of us were unimpressed. It was basically just rubbing hot oil in circles around my back for 30 minutes, with no pressure or actual massage whatsoever. I don't want to sound like I don't appreciate all of the hospitality- I really did have a great time!! The peacocks, cats, and landscaping were my favorite part of the vacation. The included ocean activities were SUPER FUN as well!! I absolutely LOVED snorkeling and riding Big Mabel!!! We also appreciate how incredibly clean everything was and how all of the staff wore a mask at all times. I only say I wouldn't visit a Sandals again because other adults-only all-inclusive resorts I have stayed at in the past are just as nice at about half the cost. I don't regret trying out the brand, but I'm sure there is a place out there that is just a little nicer at a better cost.