Renaissance Hotel 57

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1631 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Excellent Service

    Reviewed by ronswanson88() on Sep 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Raymond and Jennie at the front desk were extremely accommodating and helpful when my family was checking in. They went the extra mile to make sure all the room types matched the different requests. I can't thank them enough and would highly recommend the hotel. It was very charming and centrally located

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-5

    Value

    Value-4

    overpriced

    Reviewed by barbs215(Newtown, Connecticut, United States) on Sep 22, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Extremely disappointed. Trip Advisor seems to be be editing my review. Too expensive, No amenetes, not even a coffee bar. Dark interior. Why would you stay here when you could stay in a better hotel for less of a price. Marriott is taking advantage of its members.

    Individual ratings:

    Location

    Location-4

    Service

    Service-2

    Perfect Location - Good Rooms

    Reviewed by LC_WanderNotLst(Memphis, Tennessee) on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This hotel is in the perfect NYC location. I was able to walk to Plaza Hotel, Rockefeller Center and Times Square. Hotel rooms were decent sized but be aware this hotel does not have the typical amenities you would expect from a Renaissance. If you are ok with that then this is a great hotel.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    A wonderful surprise!

    Reviewed by WorksforTravelMoney(Chicago, Illinois) on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    After living in NYC for many years, I adjust my expectations for NYC hotels and usually understand that there are compromises in space and that the buildings are generally older. However, I was pleasantly surprised at the size and quality of the room. Service is top-notch and the location is close to everything. I plan to continue to stay here when traveling to NYC for business or visiting friends. Thank you to the Renaissance team for a great stay!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Amazing hospitality!

    Reviewed by CThorington92(Wyandotte, Michigan) on Aug 29, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at Renaissance 57 for our mini honeymoon! Let’s start from day 1: Daniel the bell boy was amazing! He gave us great directions on how to use the subway and he gave us a lot of recommendations on non tourist places to check out. Raymond checked us and made sure we had a great room! The room had an amazing soaking tub and a great view of Lexington Ave. Day 2: Jose and another bell hop guy I can’t remember his name but he was SO amazing. They kindly held the door for me with a huge smile every time! They were great guys all around. Day 3: Stumbled in a bit intoxicated and the front desk guy was great!!! Very welcoming and was nice! Day 4: Check our! We hated to leave this hotel because the staff was absolutely amazing. From the moment we checked in till the moment we checked out the entire process was stress free! I would like to give special attention to Raymond. Raymond went above and beyond. Raymond was simply amazing. He had a hand written front and back list of restaurants for us to check out. He made a difference in our trip. He made sure we were happy with our room and everything you could imagine. It’s employees like Raymond that make or break a business and I can’t get over how awesome he was!!! He was so friendly at all hours of the day and he was very helpful. When we return to NYC next year we plan on only staying at Renaissance 57. Don’t forget about the absolutely amazing rooftop terrace they have. The rooftop offers gorgeous views of Lexington Ave! Not enough guests take advantage of this terrace. You are able to bring up drinks and snacks and have a nice romantic evening up there. The entire staff was great. I am forgetting a few of the women’s names but everyone was wonderful! Courtney