Camelot Inn and Suites

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 991 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Convenient location, old facilities, beware the reservation system

    Reviewed by bcvc(Seattle, WA) on Sep 10, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Pros + Super convenient, short walk to Disneyland entrance + Mostly clean rooms + Staff was helpful and pleasant Cons - Decor and everything in the rooms feel very old and slightly worn - Elevator is a little sketchy and dirty - Website reservation system is unreliable The Camelot Inn & Suites is an average hotel with its main selling point being the vicinity to Disneyland's entrance. The rooms are clean but are definitely showing their age with older. worn bathrooms and decor. I stayed here once but on our second stay there was a big headache with their website reservation system. I made our reservations well ahead of our trip directly on the Camelot website. I received an email confirmation. I then made a change to the reservation that same day and received a confirmation of the change. Unfortunately upon arrival I was informed that my room was not available because the reservation change had not been made. I showed the desk staff the confirmation email and they called their IT department. The IT department basically said "oops oh well nothing we can do about it." The desk staff was very apologetic and did call nearby hotels to get a room for us but at a higher price. If I was a person who was working on a tight budget this would have been a major issue. At the end of the day if vicinity to Disneyland is at the top of your list then there are only a few hotels that are closer. But if you want a newer feeling hotel then this may not be the hotel for you.

    Great Location

    Reviewed by MicheleL56(Roseville, California) on Mar 17, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My cousin and I stayed here 4 nights. You can’t beat the location to Disneyland. Rooms were on the smaller and older side but very clean. Beds were comfortable. Our room was directly in front but the street noise did not bother us. Front desk was helpful and friendly. Shout out to Manager Michelle who recognized and greeted us outside of the hotel. I would definitely book again.

    Nice Disneyland option for Older Guests

    Reviewed by B9266AYjamesc(Dallas, Texas) on Mar 15, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Our Family ( 4 adults & 3 children) stayed just prior to the corona shut down of Disneyland. We booked the two room suite and it worked well for our needs. One rest room for 7 can be a challenge at times. The staff was very helpful and friendly. The plus we didn’t count on was the “scooter rental” available at the hotel. Two of us are over 70 and the walking distance can be a challenge at Disneyland. The ability to pick up an electric scooter on site allowed us to go all day with the children. This is the first time we used this option and it was a trip saver

    Disney family trip

    Reviewed by Kittyscakes18() on Mar 09, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We had a bad experience upon arrival. Just not very friendly staff werent greeted at all upon arrival,(no one is perfect) we all have our days?? couldn't get rooms requested, one of the elevators was broken and was charged 3 times for our room accidentally. But! They did fix the charges immediately and thankfully we got our money back that same day- so this is why i give it 3 stars!! I emailed Camelot with our experience and to our surprise they responded quickly and offered their apologies and a great rate for our future return. Barbie the reservations manager was very sweet and made things better The remodeled rooms are very nice and beds are comfortable. I sincerely appreciate the fact that this hotel took attention to our issues and resolved it!

    Great location, friendly staff

    Reviewed by dctdye(Seattle, Washington) on Mar 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our stay was great at this location. We asked for a high floor room and got exactly what we requested. Staff was fantastic at check in and check out, and did a great job dealing with a different difficult customer while we were waiting on our Lyft ride when leaving. They were fantastic at storing luggage pre check-in and post check-out. The only neutral thing I have to say is that the non-remodeled rooms are definitely a bit worn (couch was a bit threadbare, needed more convenient outlets, etc), but they are in the process of remodeling the rest of the rooms this year as I understand it. The location can’t be beat for Disneyland/California Adventure, and the price was good as well.