Buena Vista Suites

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1354 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Top marks for the rooms ... But warmer service please

    Reviewed by chih0ngh() on Dec 12, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I give the hotel top marks for the room. I understand it was recently renovated so the fittings were excellent, two TVs, microwave, coffee maker, a small dining table and a study table as well. Most importantly many USB ports for charging. Beds were wide and comfortable. Great view. The room could easily take a couple of parents with two to three kids. I just wish the front desk service could be more enthusiastic. They seemed to begrudge me a smile or giving answers beyond a few curt words. I was seated at the hotel Italian restaurant for a good 10 minutes and no one served me. I would give it a five star if the hotel would just up its human service. Thanks.

    They can improve!

    Reviewed by 31florinh() on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The staff was always polite and helpful! The restaurant has good service and good food. The housekeeping is just awful! When I checked in I had dirty towels arranged as clean ones - one of them had yellow spots on it! The bathtub wasn't clean at all during my stay there! They have to work a LOT with the breakfast menu: the variety is extremely low!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-3

    Value

    Value-4

    Disgusting!

    Reviewed by TropicalSunnyDay() on Nov 30, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    My reservation was from 11/22/2019 - 11/27/2019, I was so disgusted by the hotel's bathroom that i decided to check out the very next day. We were so tired and checking at close to midnight (My wife, our 5 year old and I), he was too tired to travel and thats the only reason for us to spend the night there. The next day going to the bathroom i noticed how disgusting the toilet bowl was, it had black streaks everywhere. I called the reception and then to house keeping, a poor lady came and was on her knees and cleaned for 15 minutes and there were still streaks visible. since I had 4 days ahead they showed me another room which was better but still having a dirty bathroom. We checked out the next day (11/23)

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Service

    Service-1

    Great affordable hotel

    Reviewed by Frank O() on Nov 25, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have been staying at this hotel for 10 years . Its affordable, clean, friendly. The all buffet breakfast is included and is excellent. Close to all major attractions. The staff were accommodating to special requests

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Nice place to stay

    Reviewed by Bootsybad79(Lauderhill, Florida) on Nov 24, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    There were 2 adults and 2 children in our party. There was enough space for everyone. Easy, breezy check-in....Convenient and free parking... We would recommend this property for families... We will be staying at this property again. Thanks Buena Vista Suites!??