Disney's Grand Floridian Resort and Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5132 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Fabulous Hotel!

    Reviewed by 4SmithsEssex(Essex) on Sep 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have been to Florida several times and have always wanted to stay at the Grand Floridian and finally this year my dream came true. I am pleased to say that it was everything I’d hoped for and more. We arrived in the morning and were greeted by the friendly staff who took our bags, we were able to check in and collect our Magic bands although our rooms weren’t yet ready. When we returned later we were taken to our rooms with our luggage by Donny who was so incredibly helpful, especially when there was a mud up with the rooms. My grown up children need two doubles and not a king and Donny immediately contacted reception and not only arranged this but also changed our room so we had the room next door . The rooms were lovely and we had an amazing view of the lake and we could also see the castle which was a pleasant surprise. We ate in two if the restaurants at the hotel which were both really good, particularly Narcoossee’s where we were able to watch the fireworks from the deck. We also visited the pool and had cocktails at the bar, the margaritas were delicious and the bartender was excellent. The whole experience of the Grand Floridian was magical from beginning to end and staying there made our whole Disney experience perfect. It just proves you’re never too old for Disney!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Very similar to the Paris Pink Hotel but better.

    Reviewed by C1174PTjamesb(Windsor, United Kingdom) on Sep 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is one of the best hotels we’ve been to, it’s similar in appearance to the pink hotel in Paris but on another level with some of the amenities. The hotel soap shop and Princess maker are great and we’ll get involved in the latter when our daughter is older. Magic.

    Excellent Stay

    Reviewed by goonerhater(Tulsa) on Sep 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Wonderful resort, great theming, close to Magic Kingdom, excellent food at Gasparilla Grill and Grand Floridian, with super amenities such as boat rides. Couldn’t be better! Definitely will do it again!

    The only Disney hotel we got rejected from

    Reviewed by Antoine_Li(Paris, France) on Sep 12, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Working in the hospitality industry and wanting to organize a further stay to come, we had the chance to visit almost all Disney hotels on property, using our car, with always a warm welcome from the security guards. Except on Grand Floridian where we were not allowed to visit and asked to leave property... or pay $33 ! Quite a rude and cash-oriented welcome in a luxury property... maybe a way to tell us we would not fit their clientele. One thing for sure : this is not the hotel we will choose. Not meeting luxury standards. Quite a disappointment.

    Nice place to stay on the monorail

    Reviewed by JoeCosentino(Whitesboro, New York) on Sep 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The grand Floridian, has returned to the place I remember. For a few years it seemed like there was a lack of staff, all that has changed and for the better, there is plenty of staff making sure the grounds are clean and the lobby too You can spend a couple of hours in the evening sitting in the lobby listening* to the band alternating with the piano player. We stay in the vacation club villas and the room was spotless. Food prices are the same as any other resort, a meal can be found for $15.00 up to $235.00/ per person. So you have options. If you decide not to stay stop in and check it out