Holiday Inn Resort Orlando Suites - Waterpark

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

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    What to expect (based on 1681 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-3.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Great Experience

    Reviewed by Jenandshaen1111() on Jan 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Phenomenal service at Hideaway Lounge Yuri/Hideaway - Yuri is an awesome bartender and he has a great personality. We will be making this place our new spot when we come to Disney, since we have yearly pass.

    This was horrible

    Reviewed by tshanaw2017() on Jan 16, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We stayed here for seven days during the time that we was on Vacation to Disney. Tbe time we was here it was 5 breaking into people's car, It was nerve-wracking and scary to know that you are supposed to be on a secure property and somehow some way someone found a way to break into the car and still steal our things. Luckily we were smart enough that everything that we brought we took to our room. Then the rooms was smaller than how they look on the internet the place was a little run-down , even the to shuttle to get to Disney was horrible it was in horrible Condition it was like you driving in a vehicle at any minute can leave you on the roadside the only best part of the hotel was going to check in and when you went down into the game area I think for it costing so much to stay at this Resort it should be a little bit more upgraded and also the shuttle. And also upgrade the shuttle they use back and forth to Disney.even though this hotel is convenient u to get to Disney it still didn't feel warm and cozy as you would feel in most hotel we had to be on your p's and q's and wonder if someone at any time was going to take our stuff there was another hotel next door to it which is the same company Holiday Inn which I wish I did stay there cuz it was more of a resort. And it was more relaxing and safe and cleaner i rather had paid to stay there, but this place everything was just over price it not as secure as I wish, I would not be going back there but it's up to anyone who wants to go because they say they have great water slides and stuff and when I got there it wasn't anything that you wouldn't find going to another small Resort I prefer to go to Disney over going there I wish I had save my money and just stay on Disney Resort. Pic of Disney so fun....

    Great for families!

    Reviewed by momgccc(Baxter, Minnesota) on Jan 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Rooms are clean and well-stocked. Friendly, helpful staff! The kids (ages 12 and 14) loved the pools, arcade, ice cream shop, laser challenge and theater. Lots to keep them busy. There are lots of eating options right at the Marketplace.

    Couples getaway

    Reviewed by 527bryane() on Jan 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Comfortable room and awesome pool! Lots of things to do on the property including the 4D, arcade and mini golf. Drinks at the pool were fresh and reasonably priced. Allen did a great job checking us in.

    Garbage, book elsewhere

    Reviewed by JR_9858(Florida) on Jan 09, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I made a reservation and had to cancel due to an illness. The hotel refused to refund me my deposit and asked for a doctor's note. So much for customer care. i have used express many times in the past (in fact my business used (key word) them quite a bit. Will never stay at a holiday inn again. Manager was rude and refused to refund my money because i could not produce a doctor's note. Other reviews suggest the area is not safe. Be careful.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Rooms

    Rooms-1

    Service

    Service-1