Best Western PLUS Mesa

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 82 reviews):

    Cleanliness

    Cleanliness-3.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Clean and comfortable

    Reviewed by Travelforthesoul22() on Mar 03, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Arrived around midnight. The guy who checked me in was friendly and efficient. Had no issues with room, it was your standard hotel room nothing special but it was clean and comfortable. I would not mind staying here again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Comfy with spotty Internet

    Reviewed by Maureen B(Bloomington) on Mar 02, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This hotel was clean and comfortable. However at times we couldn’t get on the Internet and the bag breakfast left something to be desired. We were visiting family so next time will be looking for a closer hotel. The frig and MW in the room were a nice touch

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-3

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Terrible property

    Reviewed by dwcoupe287(Shoreview, Minnesota) on Mar 02, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    This was a very bad experience, first room, damaged furniture, bath vent very noisy not tolerable, bathroom door could not be unlocked when closed, got a new room. Different issues, pictures missing from walls, no water pressure in sink, room carpet not vacuumed, entry doors had missing parts allowing easy entry with a credit card. Hallway carpet dirty and unvacumed. Bottom line “do not stay here” and they require a $50.00 damage deposit, how would they know if there was any damage, it’s a dump!

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Service

    Service-1

    This

    Reviewed by Sam D() on Jan 19, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Staff was very nice and helpful and professional. However this property is in desperate need of a remodel. Carpets throughout property and in rooms smelled so! Bad. Stained and smelled like urine. Provided 2 towels and no bath mall. Toilet is so old and kept breaking. Small rooms and loud highway noise.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-2

    Rooms

    Rooms-1

    Service

    Service-4

    Value

    Value-2

    Staff is the best

    Reviewed by Gailzi266() on Oct 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Alesha, the young lady working overnight, was very accommodating. I checked in around 1 am and she got in me very quickly. The hotel room itself left a little to be desired. Carpets were very stained, tub would not drain, pillows were tiny. Alesha was happy to get me some more pillows which was very appreciated. Breakfast was a little sad but the woman working the breakfast was very sweet, can't remember her name unfortunately.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Service

    Service-5

    Value

    Value-3