Viva Wyndham Tangerine

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 1964 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Best animation

    Reviewed by Katha P() on Apr 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I am very happy to spend the time in the viva w. the hotel is very nice .clean.frienldy and the animation is the best ever Michael .. Marco's is the best animation ever I really love him..... thank you

    Second Visit - Thumbs Up!

    Reviewed by KelownaChurro(Kelowna, Canada) on Apr 19, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This was our second time at the Viva. Wrote a long post after our first stay in March of 2016. See link at the bottom – most of that still remains valid Overall – things were good and all the same reasons we had for going to Cabarate/Viva remain the same. If you like to be active – this is the place – it has great waves for body surfing right in front of the hotel, and generally lots of wind for kitesurfing, windsurfing. Also at Encuentro beach – 10 minutes by cab, there is great surfing (and lessons) and further away, all sort of cool mountain/jungle adventures (Kayak River Adventures). The hotel was in good shape. We had a renovated room and it was quite nice. AC was great. Beds are typical Caribbean resort beds – firm and the pillows are hopeless but unless that’s a major issue for you, it’s all part of the experience. Last visit I noted that we only had “warm” water. This time that was never an issue, hot water whenever we wanted it. Cleanliness all over was excellent including hand-sanitizer as you walk into meals – a nice touch. On the subject of cleanliness, hotels often get maligned for stomach issues that happen while at a resort but don’t be too quick to judge the hotel. One day on this trip while at the bar, I saw a guest jam his hand directly into the self-serve ice-bucket and help himself… so what is a great idea (not having to bug the bartenders for ice/pop) can be ruined by stupid guests… The food was not quite as good as I remember in my head from three years ago (and sadly no bacon the entire week!) but there was also lots of options and we certainly never went hungry. The chocolate croissants (pain-au-chocolat) were killer and freshly made daily. The bar service was good and they do have self serve soft-drinks (coke, diet coke, sprite) at the bar which helps with line-ups. We ate at the Mexican ala carte one night and it was very good. A note of caution, we spoke to an Australian couple from our hotel who were robbed at knife-point while walking on the main road near Encuentro beach (nowhere near the Viva). We felt safe during our entire trip and certainly the hotel grounds and beaches are very safe but people should be alert when they are outside of these places – they don’t have armed guards at most hotels/condo for no reason. One thing I (and many others) don’t like about the hotel and beach is the constant selling. From the vendors on the beach to the Lifestyle vacation guys cruising the hotels, it’s never a huge problem but would be nice not to have to say no-gracias 20 times a day. I realize that people have to make a living but frankly, if Cabarete didn’t have wind/waves etc, I would always choose Cuba over the DR just for the vendors/selling alone. Nothing much the hotel can do about the vendors, but the Lifestyle guys should not be able to operate within the hotel grounds. Wifi throughout the resort was new from our last trip and really worked very well. We had some family issues at home and were able to do Skype video-chats by the quiet pool with no issues at all – it was really nice to have (thank you Viva). Bottom line, I would have no hesitation to return to the Viva again, it was a great visit and a perfect spot for any watersport freak. Link to Previous Review: https://www.tripadvisor.ca/ShowUserReviews-g317144-d291623-r360731101-Viva_Wyndham_Tangerine_An_All_Inclusive_Resort-Cabarete_Puerto_Plata_Province_Dom.html

    Individual ratings:

    Service

    Service-4

    Value

    Value-5

    Good stay, but absolutely avoid building 30!

    Reviewed by Ben J() on Apr 19, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Spent Christmas there. Overall good stay, but, if you want good sleep, seriously absolutely avoid building 30... We booked our vacation six months early with AirTransat, and called AirTransat twice wanted to avoid building 30 (researched from other reviews). At check-in, we were assigned to building 30 anyway (the receptionist said they didn't receive any building preference from AirTransat, not sure whose fault or they were just lying). Just in case you didn't know, 1st floor of building 30 is the main kitchen/dining/activity area. First night was horrible. There were loud music (till midnight? don't remember when I was able to sleep) and then you can hear/smell the 1st floor kitchen at very early morning. I thought our vacation would be totally ruined... We complained to frontdesk/manager to no avail. Eventually, during the AirTransat welcome session, we were able to complain to Alberto from AirTransat. He was kindly enough to bug the manager to get us transferred out. Thanks, Alberto! Other than the initial building drama, we LOVED it. Beach was beautiful/clean, food was good and of variety (did get tired of the food after 3/4 days though), the christmas eve party was fabulous, toured/enjoyed Puerto Plata too. So lessons learned: don't just call your book agency for building preference. Call the hotel too.

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-4

    Wonderful time

    Reviewed by Quest8771() on Apr 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My friend and I just recently returned from Viva Tangerine, Cabarete. We had a wonderful and relaxing time due mostly to the excellent staff. The buffet staff of Dawlin,Ciprano, Franklin, Jessica and Nicholas made eating a pleasure and the Animation team but mostly Maik, Jennifer and Marlena made our trip fun.

    JOSE MENDOZA

    Reviewed by seanmoney2012() on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our vacation was great! My 20 year old drop dead gorgeous girlfriend and I visited in March of 2019 and were greeted with amazing service from the very start. Our good friend Jose introduced himself with an outstanding attitude and escorted us to our beautiful room with a great view of the pool and water. He reminded us several times if we ever needed anything to make sure to contact him, we saw his hard working and dedication skills many times through out our vacation and we respected him a lot for that. Most importanly though, all staff members were very friendly with positive attiude towards our stay at the Viva Wyndham Tangerine Resort. Highly reccomend if your looking for a gettaway to paradise, you wont regret it.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

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