Canto Del Sol Plaza Vallarta

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3112 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Not too Shabby

    Reviewed by waxer51(Whittier, California) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The resort is very nice and on the beach and very clean. The staff is very nice and helpful, the servers in the restaurants are very attentive to your needs and overall the this place is great. I do want to say one very honest thing and that's the housekeeping staff is very honest- i misplaced a couple small things only to blame the housekeeping staff and it turns out the that i found them back home after unpacking my belongings. So don't blame the housekeeping staff for misplaced items like i did,

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    verty good small but the service is outstanding

    Reviewed by Ren0ld(Surrey, Canada) on Oct 09, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    the best place if you don't like crowds and you like good service and good food, easy to get anywhere in PV by bus to the Medalicon especially on Sunday when all the local come down with foo and baked goods

    Fix the food

    Reviewed by BMoore1374() on Oct 08, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    This was one of the first hotels I picked as I feel in love with Puerto Vallarta. I used to take my family every year for Christmas and New Years in place of gifts. The first year was the best. The food was ok. The service was great. The rooms are decent enough and the location is convenient. The past two years killed it for me. The food is, well, there's no way to say it... it's terrible. I mean, even the most basic of basic food is hard to mess up and no, I'm not a high maintenance guest. I know you need to lower the standard some when it's all inclusive. It's just, come on, how bad of a kitchen do you have to keep to have fallen so far? They need to get a kitchen that knows how to prepare the ingredients they buy. It's not the substance, it's the preparation. The two stars I gave are only for the rest of the hotel. This used to be four stars when I started going there, but the stars have fallen rapidly.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-3

    Best family vacation spot in Puerto Vallarta

    Reviewed by Omar I() on Oct 07, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I'll keep it short and to the point, i traveled with my wife and 2 kids ages 7 and 4. Food= ALL-inclusive!!!9 out of 10, lots of eating options on site, Main restaurant menu changes daily. Many vegetarian options and kid friendly foods as well as authentic mexican dishes. Pool side there is snack shack which brings your food to your chair near the pool, lots of good foods offered such as fish tacos, chicken strips, etc. Pools= 9 out of 10, it has 1 big pool connected to the bar but it is family friendly and not deep in all places. There are 2 small kiddie pools almost right next to it, there is a larger kid/family pool about 2 minutes away on the edge of the resort and that one has a kid play area inside the pool. Hotel room= 8 out of 10, the only negative thing i could say is that the sink counter space is small. Other than that the AC is great, TV has many many channels available. Shower is a walk-in big and hot water works great, lots of drawers available and closet is a decent size. Staff= 10 out of 10, we had great experiences with everybody we interacted with. Our superstar was a worker named Kevin, he was always smiling and ready to answer any question. Getting a taxi is easy and almost all staff at a desk is bilingual. Location= 9 out of 10, we were about 15 minutes from the airport, the hotel is near almost everything so taxis are everywhere. The resort is right on the beach. Overall= 9 out of 10 Great vacation spot, we will star here again.

    Great holiday

    Reviewed by aderonall(Leeds, United Kingdom) on Oct 06, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Spent 2 weeks here from 12/9. Staff were brilliant always working but very attentive. Food was good in restaurants and snacks near pool. Room was a good size and cleaned daily. Taxis cheap to get to other areas but could walk out from hotel to bars, shops and restaurants if you really want to.