Marival Emotions Resort & Suites

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 6783 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Repeat visitors!! 6 separate trips here

    Reviewed by Blade30k() on Apr 10, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our family has traveled to this resort for the last 6 years (skipped our 2020 trip due to covid). Children started coming here at ages 2 and 4, now 7 and 9. The resort has plenty to offer for all ages. Great variety of pools (some shallow some deep) and beautiful beaches with excellent waves for boogie boarding and sand castle making!! The staff are beyond incredible, paying attention to all the fine details. To name a few, Dalia in the lobby bar, Cynthia at the breakfast buffet, Mary in one of the lunch restaurants, Saul and Jose in the Mexican restaurant, and many more!! The housekeeping team and grounds crew are also worth noting. Our two bedroom suite was attended to early, towels replenished, and everything spotless. The grounds are clean, beautifully designed, and kept up nicely. The animation team is fun too, offering fun family friendly games through out the day! Bibi, Armando, and Reuben were some of the team from this year! Thank you all!! Many many traditions have been created from year one. Obviously, our family would highly recommend!!

    Marival Server - Guillermo

    Reviewed by Emulrichs() on Apr 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Guillermo was awesome! Good service and a funny guy. Gave us good recommendations and took pictures for us. We had him multiple nights and really enjoyed having him. Would recommend him for your service

    Vacation

    Reviewed by God15love() on Apr 04, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    First off, I’d like to say, the staff at this resort were very friendly and kind. Our 3 bedroom suite overlooking the ocean was very nice. Our suite was decor was tasteful and lovely. The grounds were beautiful and blooming flowers delighted our senses. The stretch of beach where the resort sits is really gorgeous, with fine smooth sand and a long stretch of beach that you can walk for miles. It’s very family “busy”, tons of small children poolside. If you were looking for a resort catering to teenagers, or a relaxing adult experience this is not the place for you. Our main disappointment with this resort was the food. It was so bad we ended up eating out most of the time. Or a taxi driver stated that this is a lower cost resort, and usually the corners are cut in the food, so one can justify the cheaper price with eating out. I agree with him, we did have a very wonderful meals in Puerto Vallarta and locally in Nuevo Vallarta, but we were very dissatisfied with the quality and accessibility of the food at the resort. It became a laughable how poor quality it was. Plus, there were times throughout the day when one could really not find food at all. It boosts having many restaurants, but often only one or none would be open at certain times. Plus, the alcoholic drinks seemed to be poured with suspiciously “watered down” alcohol. I am not a heavy drinker, but I could not catch a buzz there to save my life. The cocktails were like drinking sugar water. The other thing that is not very clear when booking the resort is that there are different levels of entry. Meaning, there are exclusive bars and restaurants and beach side lounge areas only accessible to the exclusive members that have timeshares. They advertise these areas on the website through photographs etc., but do not explain to people that unless you are an upgraded member you will not have access to them. It seem that the food was better quality in these particular restaurants, and I imagine the cocktails would have been superior quality as well. It was a bummer to not have access to certain things that from the pictures we thought we would.

    Bar Volare

    Reviewed by sharonmZ4382HD() on Apr 02, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Family friendly, chilled with excellent 5star service from Dalia and Cristobal. Everything we asked for they provided with a smile, kids cocktails included. Would highly recommend to those after a busy day of activities

    Bar volare for the best service you could ask for!

    Reviewed by L2413MIjohnm() on Apr 02, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have just spent the last week here in Marival Emotions resort and every night we would stop by the Bar Volare and Dalia & Cristobal took amazing care of us and our kids .. attentive service , great conversation and always a friendly atmosphere