Now Amber Puerto Vallarta
What to expect (based on 5718 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
Himitsu staff went above and beyond...
Reviewed by Uccandy() on Jan 19, 2021
My daughter's birthday is tomorrow and we're checking out early tomorrow so, the staff in the wonderful Himitsu did an amazing birthday celebration for her. It was so wonderful and best of all was the incredible service by Daniel and Jose. When you visit Now Amber make sure and see them in their element
Excelente!
Reviewed by stetsonclayton(Bountiful, Utah) on Jan 19, 2021
Amazing experience that I would recommend to anyone wanting to relax, eat amazing food and be treated like royalty. This was my first trip to an all inclusive type resort. I was very happy with the food, location and ease of everything. The variety of restaurants for dinner are great and the food is amazing. Service is top notch. My party didn’t have one complaint as far as service or food. Everything was excellent. Shout out to the following people who made our trip even more better and personalized. They went above and beyond not only once but over and over again. I will be back and I hope very soon! Concierge Team: Norma Elizabeth José Luis Odalys Entertainment Team: Jimmy Chava Rod Pollo Servers: Fernanda (makes the best crepes) Alejandro Erick Francisco aka ‘Garcia’ Daniel
The entire trip was amazing. Explorers club was the highlight for all of us
Reviewed by Sandi I(Oakland, California) on Jan 18, 2021
Naomi Liz, Ariana and Jacqueline were incredible at the explorers club. My 6 year old wanted to spend as much time there as we allowed. The staff were so kind and attentive that we have already booked our next trip back to this hotel. This is the first vacation we have been able to have some parent time and know our son was happy and well taken care of.
Vacation
Reviewed by tammyt354() on Jan 18, 2021
Great time except for the time share presentation went over four or more hours then they charged an additional $500 for us not having a credit card in hand it was on a phone front and back but wasn’t enough for them lying cheating thieves. We will never ever again do it .
Great service staff!
Reviewed by gcalbert81() on Jan 17, 2021
The service and wait staff are excellent! An extra special thank you to Antonio & Enrique in the Carnival Buffet, and Edgar & Miquel in the pool area. These staff members went above and beyond to make us feel pampered and well taken care of. They often knew what we needed even before we did! A HUGE THANK YOU to them for being so great to us. Be on the lookout for them during your stay!
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