Dreams Punta Cana Resort & Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 14038 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Good trip

    Reviewed by X791IZandrean() on Nov 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This is our first trip to the DR. Very beautiful grounds and great beach. Rooms could definitely use some updates but we are only in our room to shower and sleep so I can’t complain about that too much. Drinks were weak unless you went to the preferred club. Service was excellent all week. Food is comparable to most AM resorts. Did the parasailing from the Seapro company within the resort an that was really nice.

    Beautiful

    Reviewed by nanQ3830MK(Pelham, Canada) on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Absolutely beautifully kept grounds. Wonderful friendly staff. Great food selection. Nice clean rooms. Activities are great. We've done many all inclusives and Dreams knows what they're doing. Thanks for a lovely week

    Robbie

    Reviewed by Rkimhoopsref() on Nov 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I’m just want to say how beautiful the resort is and how spoiled some people must be. We are at the resort right now, and things couldn’t have been more perfect. I believe some people must be used to others holding their hamburger while they eat it. The room was perfect, not tired as others said. The grounds food and staff are lovely, and couldn’t possibly be more accommodating. I honestly think that these people are paid to post negative reviews. Thanks Dreams for a beautiful start to a wonderful vacation.

    excellent resort

    Reviewed by gymguy(Guelph) on Nov 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    best food I've ever had at an all inclusive. grounds were immaculate. love not having to book al la cartes. beach was constantly being maintained. sadly as with all reosrts rude iggnorant people claim the best beach chairs with towels etc.without towel cards the loungers are littered with towels by the end of the day. hard to tell where is ok to sit.

    Excellente -- Take 10!

    Reviewed by Diane B(Eagleville, Pennsylvania) on Nov 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I traveled here for our 10th visit from 11/2-11/9/19. We absolutely love this resort. As I have said in all of my previous posts, the rooms are dated and in need of a face lift, but it really doesn't bother us as we are only in the room to shower and sleep and the bed was very comfortable. We stayed in Room #6212 which overlooked the pool and was right next to the Preferred Club Bar (huge convenience) so this would put us closer to the beach. The resort is a decent size so it is a bit of a walk from the lobby to the beach, but it's totally doable. The one thing that was new this time for us was them taking us to our room with our luggage in a golf cart and again to the lobby with our luggage when we were leaving. Definitely helpful for those that have special needs. I had read on here before that the locals come in and "take over the resort" and that they get service before anybody else. I will say this is the first time where I noticed they were here over the weekend. There was a group of about 100 people for a birthday party. I never once felt that they took over or got better service than me, as a matter of fact I didn't see any of them tipping anybody, really a shame even though it is not required, they were running their butts off for them and didn't get a tip at all. The one day one of them took their phone and attached it to the speaker at the pool bar near the beach and BLASTED it. It lasted about 15 minutes before Security yelled at them. But honestly other than that incident, I didn't feel that they were a bother. Rooms - Rooms are spacious and nice, just tired. The room was made up every day before I returned from the day in the sun. We only had turndown service once and just kept the do not disturb card on the rest of our stay, we didn't need it. Pool - The pool is one of the best features here, it runs through the entire resort in a lazy river style, it is only about 3 feet deep, there are plenty of floaties (as long as children AND adults don't pile 6-7 of them together at a time and hog them all). Restaurants - We ate at Seaside Grill (delicious steak), Portofino (I had steak, my husband had chicken, both delicious), Himitsu at the teppanyaki table - delicious chicken, beef and rice and at the World Cafe where they have several options. We really have no complaints about the food at all. Breakfast was good and the only minor complaint I have is the bacon is not normal bacon, it's more like canadian bacon and like beef jerky if that makes sense. Entertainment - what can I say... these guys keep us coming back and keep us laughing. Wilson, Sandy Beach, Papa Smurf, Benjamin Franklin, Pucca and all of the other wonderful people they employ that keep games going (beach volleyball, pool volleyball, zumba, water aerobics, dance lessons, spanish lessons, they are always doing something to entertain, then of course their evening entertainment. True gems. Preferred Club Bar - Adrian, Jilbert, Edwin and Jennifer - you guys are the best and make the best drinks. Llino - he worked at the Lobby Bar and pretty much all over, he is great and so friendly. A true asset! World Cafe - Salvador, Joel, Yoangel, and of course Happy Happy - Simon. You guys are amazing and give such great service with a smile every day!!! We are UVC Members so I have to recognize Veerle, Carolina and Victoria. They are truly the best. I highly recommend upgrading to Preferred. This gets you access to the Preferred Club Lounge which serves top shelf alcohol, they have breakfast items, little sandwiches and appetizers at lunch and in the evening. It is also one of the only places in the resort that has a/c so it's refreshing. They are open until 11 pm every night. The Disco was closed for renovations when I was there, so they had a small room that was a makeshift disco. Very small. I did not go into the Casino. My husband and I had massages and due to the resort being quite quiet when we were there, we were able to negotiate a great price for our massages. While there, there was a lot of buzz that the Hilton will be taking over this resort. I truly truly hope this is not true as this is my home away from home and I would hate to think this was my last time being there. So fingers crossed that if it is true, it falls through! Anyway, thank you again Dreams Punta Cana, for a fantastic vacation. I hope to see you again in March (fingers crossed).

    Individual ratings:

    Location

    Location-5

    Service

    Service-5