Occidental Punta Cana

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 5586 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Wonderful family holiday

    Reviewed by Curiosity08348380664() on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had an amazing family holiday! The food was delicious and varied. The pools were fantastic and the beach gorgeous. We WILL be back! The only downside was the lack of shade for young children in the pool(s) or any play area. There is a play area attached to the kids club but children who were not in the kids club could not use it.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Rooms and Management are Poor.

    Reviewed by xg1p9p8kqj() on Oct 18, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Flies from the drains in the bathroom were terrible, room wasn't cleaned on a daily basis, called management several times and still the problems weren't resolved. Wifi is very spotty. Drinks/Food/Pool/Beach are nice.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-3

    Rooms

    Rooms-1

    Service

    Service-1

    Value

    Value-1

    Cary

    Reviewed by Caridad P() on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I’ve traveled quite extensively and have had the pleasure to experience service I thought was long lost. The front desk reservations service at Punta Cana Occidental Resort Hotel was exceptional! I’m particular a gentleman named Arismendy Reyes. He was exceptionally courteous, professional, and knowledgeable. He had attended to my needs expeditiously with a smile on his face and great care and concern was taken to fulfill my needs. I can say that the service provided to me by Arismendy and the front desk has me letting everyone I know their stay in Punta Cana should only be considered with the Occidental. I want to thank the Occidental for choosing such a great group to be their window to the service Bavaro obviously takes seriously. I hope the Bavaro group responds with merit to Arismendy and the reservation staff at the Occidental.

    1A

    Reviewed by 597marlenen(Bronx, New York) on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent service all the staff was very friendly and helpful, my room was clean and the food was good ,the pool its big and the beach is beautiful all my experience in he hotel was amazing. I definitely recommend this hotel to everyone.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Paradise

    Reviewed by kathiuskaprevos(Dominican Republic) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Awesome resort. I Cant wait to come back, i had a wonderful weekend there. The food is very great. Good service, the employees are respectful specially Luis Valquez and an haitian at the spa Jean. I really enjoyed everything.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5