Sanctuary Cap Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 6614 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Coming back again

    Reviewed by Jjprime1(New Fairfield, Connecticut) on Aug 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This place lived up to the hype. Granted we are in a pandemic not a lot of the restaurants were open on the resort. Our butler Emilio was amazing. Ask for him as he takes cares of you the entire stay.

    Fun times at the Sanctuary!

    Reviewed by MEPinzon(Deerfield Beach, Florida) on Aug 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Halfway through our vacation at Sanctuary Cap Cana and everything here is beyond what I imagined it to be, perfect! The staff are friendly, helpful, and lovely. The restaurants are amazing and the service is beyond question. We love the evening shows especially the one that celebrates the Dominican Republic and another that celebrates international cultures. Juan is the master of ceremonies extraordinaire. He wants to make sure everyone has a good time. We also enjoy our daily water aerobics workout! Our butler Emilio makes sure we have everything we need and does a great job making people feel comfortable and welcome. The reception and bar area provide excellent service and our suite in the Castle is one that I will never forget. In this era of Covid you are made to feel safe and welcome here with social distancing being practiced, hand sanitizing stations! Feel safe coming here!

    Great Hotel and Service

    Reviewed by 52rosanap() on Aug 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel itself was amazing. The service was very welcoming and loving. The food was good and just overall a great experience. Sexy Monkey (the guy that works at the gym) is awesome, a great trainer, and very helpful. The gym itself is beautiful and the whole experience with the entertainment department was excellent. Definitely recommend!

    Excellent Excellent Vacation!

    Reviewed by THFran2020() on Aug 08, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We came here for our honeymoon, and it was the most amazing experience we have ever had on a vacation. Juan, the entertainment supervisor put together an amazing week of nightly entertainment and also fun activities by the pool everyday. We had Emilio as our butler (request Emilio), and he made our experience even better. Anything we needed, he was there. Even during a pandemic, the staff provided a safe, friendly and a most enjoyable experience! My wife and I will definitely be back here!

    The best experience!

    Reviewed by yady08(Santiago de los Caballeros, Dominican Republic) on Aug 08, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    In a word this is the paradise!! I have visited many resort but this is the most beautiful place to take vacations. Seriously if you are looking for a place with a best costume service,the best food to taste with the best everything,you have to come to SANCTUARY CAP CANA.