Secrets Cap Cana Resort & Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 4650 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Best all inclusive resort ever

    Reviewed by okcatty(Oklahoma City, Oklahoma) on Nov 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    A week late but just had to say something about our week at SCC 10/28-11/4. By far the nicest Secrets we have been to! Right off the bat we were upgraded from a preferred swim out to a preferred bungalow swim out. Wow! From the patio swim out to the private garden outdoor shower, which was my fav thing! Our butler, Alexis was the best! Always checking on us and helped with our every request. Vanessa at the preferred beach kept us supplied in drinks and even food. And JP - better known as “Just Perfect” - in the Preferred lounge bar not only made a mean chocolate martini for us every night after dinner but always had a big glass of Baileys waiting for us to take to our suite every nite for our coffee the next morning. So noticeable was that all the staff and workers were so very friendly and really seemed to love what they were doing and the other staff they were working with. Never heard a cross word or saw anything to indicate they were not getting along. Our new favorite resort! Even my husband told some of the staff we WILL be back. Just not soon enough for me!

    AMAZING place

    Reviewed by Natale0921() on Nov 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    SCC is an amazing place and we loved every minute of being there. We met some amazing people while there to include the wonderful staff. No matter how many people are there they always make you feel special and as though you are the only person there. We requested Steves again this year and as as our butler and always he never disappointed.

    Beautiful resort with great staff

    Reviewed by Nlv814(Philadelphia, Pennsylvania) on Nov 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I had a great time at this resort! The staff was amazing, especially thank you to The Cat for keeping the party going all day and night- we loved your energy, and our photographer Jan- we enjoyed getting to know you as well and our photos were beautiful. Wilson was our butler and was very attentive and a joy to talk with. We will be back for sure. It was safe at all times and the restaurant options were plentiful, as well as constant attentiveness to us having drinks and food on the beach. We picked the preferred club which allowed us the option to enjoy quiet time at an exclusive pool and beach. The spa was beautiful and we enjoyed our massages very much. Can’t thank everyone enough for the hospitality and for such a great time. Hope to come back soon!

    Wonderful Anniversary Vacation!

    Reviewed by rebeccapartyof6() on Nov 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have stayed in 2 other Secrets Resorts prior to this one and have loved them all! The employees in this resort really helped make our experience here amazing! They were always happy and always trying to go above and beyond to do things for us! We stayed in a preferred club King Ocean view and the view was absolutely beautiful! Oliver was amazing and set our room up with rose petals on the bed without us even asking. He said he was going to do something special for our anniversary and it was a great surprise! He was always available to answer any questions we had as well. Coco café was great coffee everyday and Mr. Melvin, Esther and Raquel really took the time to get to know what we liked and remembered everyday when we came back! The beach was beautiful and secluded and unlike what I heard from people who stayed at other resorts, there was absolutely no vendors coming up to you on the beach. The beach was completely private, which we loved! Swim up bar was great, as well as the bartenders. My husband and I were looking to relax and this hotel worked perfectly for that! We are in our mid 30's with 4 children at home and just wanted to recharge. This hotel isn't loud with a lot of night life, which we kind of prefer. Overall it was a great experience and we would definitely return to this resort! The food was amazing as well!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Perfect vacation!

    Reviewed by 427melindal() on Nov 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We spent 6 wonderful days in paradise and can’t wait to return home!! We did the Preferred side and loved the extra perks. The food was fabulous and the service was excellenta !! Our butter Gorge went above and beyond and made us feel like we were his only guests. This was the most relaxing vacation we have ever had and can’t wait to return !!