TRS Cap Cana Hotel
What to expect (based on 1245 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
Wonderfully attentive staff
Reviewed by GMars37() on Dec 07, 2019
The first thing that really hits you upon entry to this hotel is how beautiful it is, but within moments you learn that everything else is pretty much entirely in keeping with those first impressions. The food was one of my particular highlights, but above all else, it's the staff who really shine. Not only can they not do enough to make your stay as comfortable as possible, but you really feel like they all just love what they do. You'll be greeted by everyone you see with a genuine smile and more often than not they'll be singing and/or dancing as well and it really is infectious... I dare you not to enjoy yourself! Honourable mention in particular to Maniel who made our stay extra special by making sure we had everything we needed, no matter how small.
Individual ratings:
Cleanliness
Service
Value
Little Gem of a hotel
Reviewed by Mel2holiday(Brighton, United Kingdom) on Dec 07, 2019
From the moment we arrived we were welcomed not just with a smile but genuine warmth & personality from all the staff. Our room was so spacious with lovely a view. We had a fabulous butler to look after us. ( all room types have a butler ) Though the hotel is small with just 115 rooms , there is plenty of choice with 4 restaurants to choose from. The food was excellent. This hotel is something special, with a lovely atmosphere. I would love to return to this hotel again.
Travel agent fam trip
Reviewed by helenwH7362DT(Pontefract, United Kingdom) on Dec 07, 2019
Stayed 2 nights at this absolutely amazing adults only hotel. Everything was perfect from the moment we arrived, the food and drink are top quality, the staff are so friendly and welcoming. Everything at this hotel is 100% perfect. Thank you for having us and I will definitely be returning and recommending the hotel to my clients..
TRS cap Cana
Reviewed by F2537TKkarenc() on Dec 07, 2019
A very pleasurable trip we had, very relaxing, the staff are amazing and so friendly as well as helpful. So much attention to detail, the little touches were lovely and really appreciated. Will definitely be returning and recommending.
TRS Cap Cana
Reviewed by ziggie(Chobham, United Kingdom) on Dec 07, 2019
We had such a warm welcome from all members of staff. Would definitely recommend this hotel for people who like a smaller, personal hotel with enough choice of restaurants and bars to keep you happy. Our butler Maniel was amazing, nothing was too much trouble. The staff in general were all so friendly and happy. Our suite was extremely generous on space, comfortable, with lovely views of the marina. Our favourite meal of the day was breakfast - freshly squeezed passion fruit juice and freshly made waffle. Delicious! Would definitely come back!
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