TRS Cap Cana Hotel

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 714 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Wonderful Anniversary Experience

    Reviewed by Isaac G(Louisville, Kentucky) on Jun 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wonderful time on our trip to the Dominican Republic and TRS Cap Cana. The property was beautiful, food was phenomenal and all the staff was amazing. My wife and I are learning Spanish and the staff was very helpful in trying to understand our requests. They made us feel like we were family. My wife got sick one night the staff went above to help me find something to settle her stomach and make her feel better. This was my second time to the country but her first, but after the amazing time we had we're probably sure to return. Most importantly I want to shout out some people who made our trip even more memorable than it already was (hopefully i don't forget anyone): Juan Luis, Cerlyn, Johanna, Starling, Xiorkis, Felipe, Maximo, Julian, Brauly, Cristian, Andersol, Geomar, Adonis, Cristian (Bellboy) & Bayron. Please share our gratitude again from Isaac & Kisha.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Low-key relaxation

    Reviewed by Hughesfamvacay() on Jun 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This cozy resort is less than 10 minutes from the Punta Cana airport. We were greated with warm smiles, mimosas, and cool towels by Rafael. He arranged for our luggage to be sent to our room while we took a dip in the pool. Jenfry, our butler was there to attend to our every whim, he found and retrieved my lost sun hat,made dinner reservations at one of the 3 on site restaurants, and sent chocolate covered strawberries and red wine to our room. Each meal offered good food and live entertainment in a beautiful atmosphere. This is a small laid-back resort. Book somewhere else if you want to party all night and fight for a poolside lounger or cabana during the day. You have the opportunity to get to know other guests while enjoying poolside activities, dining together, and if you book excursions. Husband and I were pampered with attentive service our entire stay. Bring lots of sunscreen, closed toe shoes (dress code for men for evening meals), water shoes for beach excursions, and small bills for tipping (not required or seemingly expected, but highly appreciated). We plan to return next year and bring friends.

    It was incredible!!

    Reviewed by Passport38801615068(Florence, Kentucky) on Jun 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything was incredible!! The food was phenomenal and the service was just as good. Nicolas, Antonio, and Juan made our honeymoon incredibly special and memorial. We want to come back next year just to see them!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Best honeymoon ever!!!

    Reviewed by rebecca d() on Jun 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just got back from our honeymoon at TRS Cap Cana and absolutely loved everything about it. It's a small private gated resort (only 115 rooms) inside a gated community. We felt absolutely safe and the service was beyond perfect! Nicolas at the Helios restaurant gave us the most beautiful private dinner on the boardwalk. Jaun-Luis was the most amazing server ever!!! Our bartenders Antonio and Starline were quick and enteraining. You must order the Antonio special and Starline's mango mohitios!! The are delicious. Seriously, by the second day they were our friends and had our drinks ready for us! The private beach is small but at times my husband and I were the only two there. There's a private 5 minute shuttle to the larger private beach if you want the big beach scene. We will absolutely be returning!! Thank you TRS for the best vacation ever!!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Worth the Stay

    Reviewed by justinkL3153PT() on Jun 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Resort is 15 min away from the airport, and upon arrival we were greeted at check in with mimosas. Checkin was quick and we were assigned a butler. Butler was not really needed, as the resort is small (115 rooms all in) and everything is less than a minute walk away. Shout out to Luis my brothers butler, and Frank who made sure all of our requests were made. The pools were great. Bars had named brand alcohol and all restaurants had a la carte options which i thought was a nice touch. Only the steakhouse required reservations (which can be made with your butler so no need to stand in a line to wait). There is no actual beach on the resort however there is one 5 min away and the hotel provides scheduled ride to and from there.The off site beach is nice to look at. Definitely not good to swim in as it is covered in seaweed and sharp rocks. Also, beware, at the beach if you want seats they make you spend $20 per person to sit at a chair. Or at least they did to my group. All in all it was a wonderful stay at the resort. I would recommend to staff to try and go above and beyond for people celebrating occasions. For example, we went for my girl friends birthday, so i expected a bottle of champagne in our room, but i had to ask our butler for one rather than the hotel providing it without asking. Other resorts i've stayed at for a birthday would go out of their way to make us feel special for the occasion (birthday card champagne dessert, etc)

    Do you need a response from WestJet regarding a positive or negative travel experience?
    Please give us your feedback.

    Required fields

    Write a hotel review

    Only vacations taken less than 18 months ago are valid.

    How was this hotel for:

    Example: (What did you think about {hotel-name}? Was it in a great location? Were the staff accommodating? Would you go back? 2,000 characters max

    We will not post reviews that include:

    • Mentions of specific travel companies
    • Profanity and inflammatory comments
    • HTML or URLs
    • Pricing information

    Example: "We loved our stay! The concierge always went above and beyond!" 140 characters max
    Would you recommend {hotel-name} to a friend?

    Add photos/videos:
    *You need to agree to the submission policy and verify your age before you can share your photos and videos.

    XXXX

     files attached

    Clear all files

      This is the name that will be attached to your review.

      Our submission policy:

      XXXX